Accidents will happen: Safety-critical knowledge and automated control systems

Publication Type:
Journal Article
New Technology, Work and Employment, 2005, 20 (2), pp. 102 - 114
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This article presents findings from a study of control operators that raise concerns about safety-critical knowledge, culture and training. It is argued that the adoption of automated control systems can hinder the transfer of knowledge amongst operators, and this becomes an increasingly serious hazard as tacit knowledge is lost because of employee turnover. © Blackwell Publishing Ltd 2005.
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