iCARE: an Integrated Translational Model of Effective Clinical Handover Communication

Eggins, S; Geddes, F; Slade, DM

iCARE: an Integrated Translational Model of Effective Clinical Handover Communication

Eggins, S

Geddes, F Slade, DM

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Publisher:: De Gruyter Mouton
Publication Type:: Chapter
Citation:: Effective Communication in Clinical Handover from Research to Practice, 2016, pp. 295 - 323
Issue Date:: 2016

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Field	Value	Language
dc.contributor.author	Eggins, S https://orcid.org/0000-0002-1936-0255	en_US
dc.contributor.author	Geddes, F	en_US
dc.contributor.author	Slade, DM https://orcid.org/0000-0001-6143-5989	en_US
dc.contributor.editor	Eggins, S https://orcid.org/0000-0002-1936-0255	en_US
dc.contributor.editor	Slade, DM https://orcid.org/0000-0001-6143-5989	en_US
dc.contributor.editor	Geddes, F	en_US
dc.date.issued	2016	en_US
dc.identifier.citation	Effective Communication in Clinical Handover from Research to Practice, 2016, pp. 295 - 323	en_US
dc.identifier.isbn	9783110379044	en_US
dc.identifier.uri	http://hdl.handle.net/10453/41052
dc.description.abstract	Our final example of a handover event brings together many of the challenges with clinical handover identified in earlier chapters. Early one weekday evening, Sartaj1, a tall, strong man who speaks English as a second language, brought his wife Indira to hospital B’s emergency department. Indira was 33-weeks pregnant and had suffered a miscarriage in the past. The couple were of Indian background. Sartaj told the triage nurse that Indira was complaining of nausea and vomiting and had headaches. Sartaj explained that he had taken Indira to the other major public hospital in the city earlier in the day, but that she had been discharged home after a few hours in their emergency department. Several hours later, hospital B’s emergency department night registrar examined Indira. He found her unwell – still nauseous and complaining of severe headaches. He was unable to reach a diagnosis but wanted to admit Indira for observation and tests. However, no beds were available in the antenatal ward. He made several phone calls to consultants and other wards, looking for a bed where Indira could be cared for while she waited for a bed in antenatal. At around 3 am Indira was admitted to Ward M, the hospital’s general medical ward, where she stayed for 10 hours before being transferred to a bed in the antenatal ward. Throughout her admission and handover, Indira was accompanied by Sartaj. With the consent of Sartaj and Indira, an ECCHo researcher observed and audiorecorded the transfer from Ward M to the antenatal ward.	en_US
dc.publisher	De Gruyter Mouton	en_US
dc.relation	http://purl.org/au-research/grants/arc/LP0990217
dc.relation	http://purl.org/au-research/grants/arc/LP110100035
dc.relation.ispartof	Effective Communication in Clinical Handover from Research to Practice	en_US
dc.relation.isbasedon	10.1515/9783110379044-024	en_US
dc.title	iCARE: an Integrated Translational Model of Effective Clinical Handover Communication	en_US
dc.type	Chapter
utslib.location	Berlin	en_US
utslib.for	2001 Communication and Media Studies	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Arts and Social Sciences
pubs.organisational-group	/University of Technology Sydney/Faculty of Arts and Social Sciences/FASS Faculty Administration
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
utslib.copyright.status	closed_access
pubs.consider-herdc	true	en_US
pubs.place-of-publication	Berlin	en_US
pubs.publication-status	Published	en_US

Abstract:

Our final example of a handover event brings together many of the challenges with clinical handover identified in earlier chapters. Early one weekday evening, Sartaj1, a tall, strong man who speaks English as a second language, brought his wife Indira to hospital B’s emergency department. Indira was 33-weeks pregnant and had suffered a miscarriage in the past. The couple were of Indian background. Sartaj told the triage nurse that Indira was complaining of nausea and vomiting and had headaches. Sartaj explained that he had taken Indira to the other major public hospital in the city earlier in the day, but that she had been discharged home after a few hours in their emergency department. Several hours later, hospital B’s emergency department night registrar examined Indira. He found her unwell – still nauseous and complaining of severe headaches. He was unable to reach a diagnosis but wanted to admit Indira for observation and tests. However, no beds were available in the antenatal ward. He made several phone calls to consultants and other wards, looking for a bed where Indira could be cared for while she waited for a bed in antenatal. At around 3 am Indira was admitted to Ward M, the hospital’s general medical ward, where she stayed for 10 hours before being transferred to a bed in the antenatal ward. Throughout her admission and handover, Indira was accompanied by Sartaj. With the consent of Sartaj and Indira, an ECCHo researcher observed and audiorecorded the transfer from Ward M to the antenatal ward.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/41052