Narrowing the gap between humans and agents in e-commerce: 3D electronic institutions

Springer-Verlag Berlin
Publication Type:
Journal Article
E-Commerce And Web Technologies, Proceedings, 2005, 3590 pp. 128 - 137
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Electronic Institution are regulated environments populated by autonomous softwaxe agents that perform tasks on behalf of users. Users, however, are reluctant in delegating full control of critical decisions to agents and prefer to make them on their own
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