The Influence of Trust and subjective Norms on Citizens’ Intentions to Engage in E-participation on E-government Websites

University of South Australia/ Association of Information Systems (AIS)
Publication Type:
Conference Proceeding
Proceedings of the Australian Conference on Information Systems 2015, 2015, pp. 1 - 11 (11)
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Advancements in web technology have revolutionised the way citizens interact with governments. Unlike traditional methods of communication between citizens and governments, e-participation via e-government websites enhances communication and enables citizens to become actively involved in the policy-making process. Despite the growing importance of e-participation, the potential factors influencing citizens’ engagement in e-participation have not yet been investigated. Using responses obtained from Saudi citizens, this study examines a number of factors that may influence the intentions of citizens to engage in e-participation activities on e-government websites. The results suggest that the factors of trust and subjective norms have a significant impact on citizens’ intentions to engage in e-participation activities.
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