The influence of trust and subjective norms on citizens’ intentions to engage in E-participation on E-government websites

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Conference Proceeding
ACIS 2015 Proceedings - 26th Australasian Conference on Information Systems, 2015
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ACIS 2015 notification for paper 97.pdfAccepted Manuscript version62.93 kB
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ACIS_2015_paper_97.pdfPublished version409.32 kB
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© 2015 Abdullah Alharbi, Kyeong Kang and Igor Hawryszkiewycz. Advancements in web technology have revolutionised the way citizens interact with governments. Unlike traditional methods of communication between citizens and governments, e-participation via e-government websites enhances communication and enables citizens to become actively involved in the policy-making process. Despite the growing importance of e-participation, the potential factors influencing citizens’ engagement in e-participation have not yet been investigated. Using responses obtained from Saudi citizens, this study examines a number of factors that may influence the intentions of citizens to engage in e-participation activities on e-government websites. The results suggest that the factors of trust and subjective norms have a significant impact on citizens’ intentions to engage in e-participation activities.
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