Examining Web Content Accessibility of E-Commerce Websites across Cultures

Sohaib, O; Kang, K

Examining Web Content Accessibility of E-Commerce Websites across Cultures

Sohaib, O Kang, K

Permalink

Publisher:: ARRAY Development
Publication Type:: Journal Article
Citation:: Journal of Internet Banking and Commerce, 2014, 19 (3), pp. 1 - 13 (13)
Issue Date:: 2014

Open Access

Copyright Clearance Process

Recently Added
In Progress
Open Access

This item is open access.

Microsoft Word

Download Accepted Manuscript VersionMicrosoft Word (214.5 kB)

View statistics

Full metadata record

Field	Value	Language
dc.contributor.author	Sohaib, O	en_US
dc.contributor.author	Kang, K https://orcid.org/0000-0003-4252-9802	en_US
dc.date.issued	2014	en_US
dc.identifier.citation	Journal of Internet Banking and Commerce, 2014, 19 (3), pp. 1 - 13 (13)	en_US
dc.identifier.issn	1204-5357	en_US
dc.identifier.uri	http://hdl.handle.net/10453/41552
dc.description.abstract	In recent years online shopping has grown significantly. Due to the rapid growth of technology, companies also continuing to extend the functionality of their e-business websites. In particular, web design in Business-to-Consumer (B2C) e-commerce. It is also important for B2C websites to adopt web accessibility such as the Web Content Accessibility Guidelines (WCAG) to increase user satisfaction of all ages and with disabilities. This study analysed 46 Australian and Pakistani B2C websites in accordance to Web Content Accessibility Guidelines (WCAG 2.0) using an online self-evaluation accessibility web service “A-Checker”. To test for the differences an independent sample t-statistics was conducted. In general, the result shows that B2C websites are not paying attention to web accessibility. However, there is a need for web accessibility in B2C e-commerce websites across cultures.	en_US
dc.publisher	ARRAY Development	en_US
dc.relation.ispartof	Journal of Internet Banking and Commerce	en_US
dc.title	Examining Web Content Accessibility of E-Commerce Websites across Cultures	en_US
dc.type	Journal Article
utslib.citation.volume	3	en_US
utslib.citation.volume	19	en_US
utslib.for	0806 Information Systems	en_US
utslib.for	1402 Applied Economics	en_US
utslib.for	1502 Banking, Finance and Investment	en_US
utslib.for	1599 Other Commerce, Management, Tourism and Services	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Professional Practice and Leadership
pubs.organisational-group	/University of Technology Sydney/Strength - CAMGIS - Centre for Advanced Modelling and Geospatial lnformation Systems
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
utslib.copyright.status	open_access
pubs.consider-herdc	true	en_US
pubs.issue	3	en_US
pubs.publication-status	Published	en_US
pubs.volume	19	en_US

Abstract:

In recent years online shopping has grown significantly. Due to the rapid growth of technology, companies also continuing to extend the functionality of their e-business websites. In particular, web design in Business-to-Consumer (B2C) e-commerce. It is also important for B2C websites to adopt web accessibility such as the Web Content Accessibility Guidelines (WCAG) to increase user satisfaction of all ages and with disabilities. This study analysed 46 Australian and Pakistani B2C websites in accordance to Web Content Accessibility Guidelines (WCAG 2.0) using an online self-evaluation accessibility web service “A-Checker”. To test for the differences an independent sample t-statistics was conducted. In general, the result shows that B2C websites are not paying attention to web accessibility. However, there is a need for web accessibility in B2C e-commerce websites across cultures.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/41552