Key performance indicators for construction contractors in developing countries: a case study of Jordan

Alkilani, S; Jupp, JR; Kamardeen, I

Key performance indicators for construction contractors in developing countries: a case study of Jordan

Alkilani, S Jupp, JR

Kamardeen, I

Permalink

Publication Type:: Conference Proceeding
Citation:: 2015
Issue Date:: 2015-07-08

Closed Access

	Filename	Description	Size
	Alkilani et al_COBRA2015_Final.pdf	Accepted Manuscript version	523.41 kB	Adobe PDF	View/Open

Copyright Clearance Process

Recently Added
In Progress
Closed Access

This item is closed access and not available.

Full metadata record

Field	Value	Language
dc.contributor.author	Alkilani, S	en_US
dc.contributor.author	Jupp, JR https://orcid.org/0000-0002-3774-261X	en_US
dc.contributor.author	Kamardeen, I	en_US
dc.date	2015-07-08	en_US
dc.date.issued	2015-07-08	en_US
dc.identifier.citation	2015	en_US
dc.identifier.uri	http://hdl.handle.net/10453/41619
dc.description.abstract	Benchmarking is regarded as a facilitator of performance improvement for construction contractors. In its implementation in developing countries, reliable performance measurement methods are required that are based upon carefully defined key performance indicators (KPIs). To date there has been little research on the identification of appropriate KPIs that consider the specific factors of contractors operating in this context. Taking Jordan as a case study, a questionnaire survey was distributed to a sample of 550 construction stakeholders, followed by Delphi interviews with seven key experts from the Jordanian construction industry. One-way ANOVA test and a Relative Importance Index analysis of the responses identified ten categories of KPIs and 50 corresponding indicators. The study thereby proposes a set of KPIs that are useful for developing a national benchmarking system capable of enhancing the performance of contractors in developing countries like Jordan.	en_US
dc.relation.ispartof	In Proceedings of RICS COBRA AUBEA 2015, The Construction, Building and Real Estate Research Conference of the Royal Institution of Chartered Surveyors; The Australasian Universities' Building Educators Association Conference, Royal Institution of Chartered Surveyors	en_US
dc.title	Key performance indicators for construction contractors in developing countries: a case study of Jordan	en_US
dc.type	Conference Proceeding
utslib.location.activity	Sydney, Australia	en_US
utslib.for	1202 Building	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/e-Press
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Professional Practice and Leadership
pubs.organisational-group	/University of Technology Sydney/Strength - CCDP - Contemporary Design Practice
utslib.copyright.status	closed_access
pubs.consider-herdc	false	en_US
pubs.finish-date	2015-07-10	en_US
pubs.start-date	2015-07-08	en_US

Abstract:

Benchmarking is regarded as a facilitator of performance improvement for construction contractors. In its implementation in developing countries, reliable performance measurement methods are required that are based upon carefully defined key performance indicators (KPIs). To date there has been little research on the identification of appropriate KPIs that consider the specific factors of contractors operating in this context. Taking Jordan as a case study, a questionnaire survey was distributed to a sample of 550 construction stakeholders, followed by Delphi interviews with seven key experts from the Jordanian construction industry. One-way ANOVA test and a Relative Importance Index analysis of the responses identified ten categories of KPIs and 50 corresponding indicators. The study thereby proposes a set of KPIs that are useful for developing a national benchmarking system capable of enhancing the performance of contractors in developing countries like Jordan.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/41619