Service Delivery Reviews in Australian Local Government

Glen Walker; Michael Gray

Service Delivery Reviews in Australian Local Government

Glen Walker Michael Gray

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Publisher:: UTSeScholarship, UTS Library
Issue Date:: 2012-07-31

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Field	Value	Language
dc.contributor.author	Glen Walker	en_AU
dc.contributor.author	Michael Gray	en_AU
dc.date.accessioned	2016-03-09T04:19:59Z
dc.date.available	2016-03-09T04:19:59Z
dc.date.issued	2012-07-31
dc.identifier.uri	http://hdl.handle.net/10453/42111
dc.description.abstract	This paper assesses the level of maturity of formal service review processes used in a variety of councils, and makes recommendations on how such processes can be supported and enhanced in the future.	en_US
dc.format.mimetype	application/pdf
dc.language.iso	en_AU	en_AU
dc.publisher	UTSeScholarship, UTS Library
dc.relation.ispartofseries	Research and Policy Foresight	en_AU
dc.subject	Benchmarking	en_AU
dc.subject	Service Delivery	en_AU
dc.title	Service Delivery Reviews in Australian Local Government	en_AU
dc.title.alternative	Service_Delivery_Reviews.pdf	en_AU
utslib.copyright.status	open_access
dcterms.format	fmt/19
dcterms.publisher	Australian Centre of Excellence for Local Government	en_AU
dcterms.rights	This resource is owned by the Australian Centre of Excellence for Local Government (ACELG) and made available under a Creative Commons Attribution-Non-commercial 4.0 International License.	en_AU
dcterms.type	text	en_AU
dcterms.type	Report

Abstract:

This paper assesses the level of maturity of formal service review processes used in a variety of councils, and makes recommendations on how such processes can be supported and enhanced in the future.

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http://hdl.handle.net/10453/42111