Measuring project success in local government.

Publication Type:
Conference Proceeding
Citation:
2016
Issue Date:
2016-12-09
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Local government (councils) in New South Wales (NSW), Australia, are responsible for the management and delivery of projects in various fields such as: information technology; engineering; and planning. Council budgets for capital works can vary from less than 2 million ($AUD) in smaller councils to over one hundred million ($AUD) in large city councils. Although projects are publicised and promoted as examples of effective local government, operations often comprise the bulk of the statutory reporting requirements. One reason for the preference of operational reporting over project reporting is the difficulty associated in measuring the success of projects. This paper will discuss the issues local government project managers must consider to determine if their project is a success.
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