Relationship among activities and problems causing uncertainty in information seeking and retrieval

Emerald Group Publishing Limited
Publication Type:
Journal Article
Journal Of Documentation, 2009, 65 (3), pp. 470 - 499
Issue Date:
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Purpose - This paper aims to argue that different types Of uncertainty are associated with information seeking and retrieval (IS&R), and that, with the proliferation of new and different search tools, channels and sources, uncertainty, whether positive or negative, continues to be a significant factor in the search process. The paper aims to report on one part of an ongoing research that aims to study correlations among a series of information-seeking activities and information-seeking problems that cause uncertainty amongst users in academic environment.
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