Multiple perspectives on the impact of electronic ordering on hospital organization and communication.

Georgiou, A; Westbrook, JI; Braithwaite, J; Iedema, RA

Multiple perspectives on the impact of electronic ordering on hospital organization and communication.

Georgiou, A Westbrook, JI Braithwaite, J Iedema, RA

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Publisher:: Health Information Management Association of Australia
Publication Type:: Journal Article
Citation:: Health Information Management Journal 2005, 2006, 34 (4), pp. 214 - 219
Issue Date:: 2006-01

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Field	Value	Language
dc.contributor.author	Georgiou, A	en_US
dc.contributor.author	Westbrook, JI	en_US
dc.contributor.author	Braithwaite, J	en_US
dc.contributor.author	Iedema, RA	en_US
dc.date.issued	2006-01	en_US
dc.identifier.citation	Health Information Management Journal 2005, 2006, 34 (4), pp. 214 - 219	en_US
dc.identifier.issn	1833-3583	en_US
dc.identifier.uri	http://hdl.handle.net/10453/9502
dc.description.abstract	Electronic ordering systems provide many potential benefits for improving the efficiency and effectiveness of healthcare delivery. They also have major implications for organisational and communication processes within hospitals. We undertook a qualitative study using focus groups and interviews with doctors, nurses, IT managers, and pathology laboratory managers to investigate the impact of the system on their work processes and relations within a major teaching hospital. This study revealed that the new electronic ordering system involved major alterations to the information management processes within the hospital, which in turn affected communication processes and work relations.	en_US
dc.publisher	Health Information Management Association of Australia	en_US
dc.relation.ispartof	Health Information Management Journal 2005	en_US
dc.title	Multiple perspectives on the impact of electronic ordering on hospital organization and communication.	en_US
dc.type	Journal Article
utslib.citation.volume	4	en_US
utslib.citation.volume	34	en_US
utslib.for	2001 Communication and Media Studies	en_US
utslib.for	1117 Public Health and Health Services	en_US
utslib.for	0807 Library and Information Studies	en_US
utslib.for	0806 Information Systems	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Arts and Social Sciences
utslib.copyright.status	closed_access
pubs.consider-herdc	false	en_US
pubs.issue	4	en_US
pubs.volume	34	en_US

Abstract:

Electronic ordering systems provide many potential benefits for improving the efficiency and effectiveness of healthcare delivery. They also have major implications for organisational and communication processes within hospitals. We undertook a qualitative study using focus groups and interviews with doctors, nurses, IT managers, and pathology laboratory managers to investigate the impact of the system on their work processes and relations within a major teaching hospital. This study revealed that the new electronic ordering system involved major alterations to the information management processes within the hospital, which in turn affected communication processes and work relations.

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http://hdl.handle.net/10453/9502