A whole-of-life approach to tourism: The case for accessible tourism experiences

Council for Australian University Tourism and Hospitality Education (CAUTHE)
Publication Type:
Journal Article
Journal of Hospitality and Tourism Management, 2009, 16 (1), pp. 32 - 44
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This article examines the concept of a whole-of-life approach to tourism through presenting the case for `accessible tourism. The importance of this approach is that it has been estimated that 30% of a population will have access requirements at any point in time, and most people will have a disability at some stage during their life. This article presents the case for proactively developing a strategic accessible tourism approach by presenting a brief background to the area. First, the article outlines the relationship between access, disability, ageing and tourism. Second, it reviews the development of easy access markets and accessible tourism, and places these in context to universal design. Third, the article overviews pertinent legislation that shapes the accessible tourism environment in Australia. Fourth, accessible environments are placed within context to destination management and accessible destination experiences. The article concludes by presenting four contemporary Australian examples of accessible destination experiences within broader destination management approaches.
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