Will artificial intelligence usurp white collar jobs?

Publication Type:
Journal Article
Human Resource Management International Digest, 2017, 25 (3), pp. 1 - 3
Issue Date:
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© 2017, © Emerald Publishing Limited. Purpose: This paper highlights the risks faced by white-collar workers resulting from advances in artificial intelligence (AI). Design/methodology/approach: This paper explores recent research and expert opinion on the evolution of AI and its encroachment on white-collar jobs. Findings: This paper reveals susceptibility of white-collar jobs to AI. Practical implications: This paper guides HR practitioners in advising management on the possible deployment of AI to enhance productivity and the resultant impact in the roles that employees perform. Social implications: This study draws attention to the risks associated with the deployment of AI and as a consequence the loss of white-collar jobs. Originality/value: This study raises the issue of how AI could disrupt the workplace by usurping white-collar jobs and creates awareness of the need for people in vulnerable white-collar jobs to re-think their careers and for HR practitioners to manage the change that this disruption will bring.
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