Servitization as Innovation in Manufacturing—A Review of the Literature

Publisher:
Springer
Publication Type:
Chapter
Citation:
The Handbook of Service Innovation, 2015, 1, pp. 403 - 435
Issue Date:
2015-05-14
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This book presents service innovation as a complex concept that exists and occurs at a systemic level, and across various service verticals – health, education, tourism, hospitality, telecommunications, retail.
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