Tourism Crisis and Safety Management

Beirman, D

Tourism Crisis and Safety Management

Beirman, D

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Publisher:: Sage Publications Ltd
Publication Type:: Chapter
Citation:: The SAGE Handbook of Tourism Management, 2018, 1, 1 pp. 154 - 170 (17)
Issue Date:: 2018-08-01

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Field	Value	Language
dc.contributor.author	Beirman, D https://orcid.org/0000-0003-3917-5361	en_US
dc.contributor.editor	Cooper, C	en_US
dc.contributor.editor	Volo, S	en_US
dc.contributor.editor	Gartner, W	en_US
dc.contributor.editor	Scott, N	en_US
dc.date.available	2020-05-25T19:23:29Z
dc.date.issued	2018-08-01	en_US
dc.identifier.citation	The SAGE Handbook of Tourism Management, 2018, 1, 1 pp. 154 - 170 (17)	en_US
dc.identifier.isbn	9781526461131	en_US
dc.identifier.uri	http://hdl.handle.net/10453/124345
dc.description.abstract	Safety and security have emerged as key issues in the global tourism industry at the destination dimension, the sectoral dimension and for individual tourism businesses. The prevalence of crime, terrorism, cyber security threats, medical and physical risks arising from human activity and natural phenomena are influential factors in the choices tourists make for destinations and products. Safety is now widely regarded as the key determinant in consumer choices of destinations and tourism products including accommodation, airlines, land and sea transport brands, attractions or the decision to participate in or attend events. Brazil’s hosting of the 2016 Olympic Games in Rio de Janeiro was subject to extensive and often negative coverage media related to crisis and safety management. The two key issues of concern for visiting international athletes and their supporters were Brazil’s high crime rate and the risk of contracting the Zika virus. Since the turn of the 21st century, tourism safety has evolved from being a management imperative for specific sectors of the tourism industry to an holistic management issue for destinations and all sectors of the tourism industry.(Pizam & Mansfeld 2006, Tarlow 2014).	en_US
dc.format	Print	en_US
dc.publisher	Sage Publications Ltd	en_US
dc.relation.ispartof	The SAGE Handbook of Tourism Management	en_US
dc.relation.ispartofseries	1	en_US
dc.title	Tourism Crisis and Safety Management	en_US
dc.type	Chapter
utslib.citation.volume	1	en_US
utslib.location	London	en_US
utslib.for	1506 Tourism	en_US
utslib.citation.edition	1	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
utslib.copyright.status	open_access
pubs.consider-herdc	true	en_US
pubs.edition	1	en_US
pubs.place-of-publication	London	en_US
pubs.publication-status	Published	en_US
pubs.volume	1	en_US

Abstract:

Safety and security have emerged as key issues in the global tourism industry at the destination dimension, the sectoral dimension and for individual tourism businesses. The prevalence of crime, terrorism, cyber security threats, medical and physical risks arising from human activity and natural phenomena are influential factors in the choices tourists make for destinations and products. Safety is now widely regarded as the key determinant in consumer choices of destinations and tourism products including accommodation, airlines, land and sea transport brands, attractions or the decision to participate in or attend events. Brazil’s hosting of the 2016 Olympic Games in Rio de Janeiro was subject to extensive and often negative coverage media related to crisis and safety management. The two key issues of concern for visiting international athletes and their supporters were Brazil’s high crime rate and the risk of contracting the Zika virus. Since the turn of the 21st century, tourism safety has evolved from being a management imperative for specific sectors of the tourism industry to an holistic management issue for destinations and all sectors of the tourism industry.(Pizam & Mansfeld 2006, Tarlow 2014).

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http://hdl.handle.net/10453/124345