Residents’ Place Satisfaction and Place Attachment on Destination Brand-Building Behaviors: Conceptual and Empirical Differentiation

Chen, N; Dwyer, L

Residents’ Place Satisfaction and Place Attachment on Destination Brand-Building Behaviors: Conceptual and Empirical Differentiation

Chen, N Dwyer, L

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Publication Type:: Journal Article
Citation:: Journal of Travel Research, 2018, 57 (8), pp. 1026 - 1041
Issue Date:: 2018-11-01

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Field	Value	Language
dc.contributor.author	Chen, N	en_US
dc.contributor.author	Dwyer, L https://orcid.org/0000-0002-9797-1043	en_US
dc.date.issued	2018-11-01	en_US
dc.identifier.citation	Journal of Travel Research, 2018, 57 (8), pp. 1026 - 1041	en_US
dc.identifier.issn	0047-2875	en_US
dc.identifier.uri	http://hdl.handle.net/10453/130423
dc.description.abstract	© The Author(s) 2017. Place attachment has become a popular concept in tourism and environmental psychology. However, little research has explored its role in predicting place-related behaviors, compared to alternative place-related constructs such as place satisfaction. This article clarifies the differential impacts of place satisfaction and place attachment on a series of residents’ place-related behaviors (i.e., destination brand-building behaviors), providing empirical evidence from a quantitative survey study. A sample of 358 residents from Sydney, Australia, was included for partial least square (PLS) based structural equation modeling testing. Results of a number of model testing suggest that compared with place satisfaction, dimensions of place attachment affect residents’ destination brand-building behaviors differently in a unique pattern. Place satisfaction strongly predicts residents’ intention to stay or leave, while place attachment more strongly influences residents’ word of mouth, ambassador behavior, and participation in tourism planning for a destination.	en_US
dc.relation.ispartof	Journal of Travel Research	en_US
dc.relation.isbasedon	10.1177/0047287517729760	en_US
dc.subject.classification	Sport, Leisure & Tourism	en_US
dc.title	Residents’ Place Satisfaction and Place Attachment on Destination Brand-Building Behaviors: Conceptual and Empirical Differentiation	en_US
dc.type	Journal Article
utslib.citation.volume	8	en_US
utslib.citation.volume	57	en_US
utslib.for	1506 Tourism	en_US
utslib.for	1504 Commercial Services	en_US
utslib.for	1505 Marketing	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
utslib.copyright.status	closed_access
pubs.issue	8	en_US
pubs.publication-status	Published	en_US
pubs.volume	57	en_US

Abstract:

© The Author(s) 2017. Place attachment has become a popular concept in tourism and environmental psychology. However, little research has explored its role in predicting place-related behaviors, compared to alternative place-related constructs such as place satisfaction. This article clarifies the differential impacts of place satisfaction and place attachment on a series of residents’ place-related behaviors (i.e., destination brand-building behaviors), providing empirical evidence from a quantitative survey study. A sample of 358 residents from Sydney, Australia, was included for partial least square (PLS) based structural equation modeling testing. Results of a number of model testing suggest that compared with place satisfaction, dimensions of place attachment affect residents’ destination brand-building behaviors differently in a unique pattern. Place satisfaction strongly predicts residents’ intention to stay or leave, while place attachment more strongly influences residents’ word of mouth, ambassador behavior, and participation in tourism planning for a destination.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/130423