How does an accreditation programme in residential aged care inform the way residents manage their healthcare and lifestyle?

Publisher:
Palgrave
Publication Type:
Chapter
Citation:
Managing Improvement in Healthcare Attaining, Sustaining and Spreading Quality, 2017, pp. 295 - 310 (15)
Issue Date:
2017-10-10
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Our study examined how accreditation informs the way Australian aged care facility residents manage their healthcare and lifestyle in residential aged care. Residents did not draw direct links between accreditation programmes and their quality of life, yet accreditation standards implicitly underpinned aspects of quality of life that were important to them. There are opportunities for accreditation programmes to more fully utilise resident perspectives to improve their care and quality of life. More overt connections between accreditation standards and issues that are important to residents could promote partnerships with staff, and support enhanced quality of life and a resident-centred focus of care. Furthermore, residents’ perspectives and experiences may contribute to refining accreditation programmes, to ensure they align more with community expectations.
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