Working with consumers who hear voices: The experience of early career nurses in mental health services in Australia

White, MR; Stein-Parbury, J; Orr, F; Dawson, A

Working with consumers who hear voices: The experience of early career nurses in mental health services in Australia

White, MR

Stein-Parbury, J

Orr, F

Dawson, A

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Publication Type:: Journal Article
Citation:: International Journal of Mental Health Nursing, 2019, 28 (2), pp. 605 - 615
Issue Date:: 2019-04-01

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Field	Value	Language
dc.contributor.author	White, MR https://orcid.org/0000-0002-8607-5948	en_US
dc.contributor.author	Stein-Parbury, J https://orcid.org/0000-0002-0018-3236	en_US
dc.contributor.author	Orr, F https://orcid.org/0000-0001-5318-0832	en_US
dc.contributor.author	Dawson, A https://orcid.org/0000-0003-0926-2202	en_US
dc.date.available	2020-05-25T19:03:47Z
dc.date.issued	2019-04-01	en_US
dc.identifier.citation	International Journal of Mental Health Nursing, 2019, 28 (2), pp. 605 - 615	en_US
dc.identifier.issn	1445-8330	en_US
dc.identifier.uri	http://hdl.handle.net/10453/135289
dc.description.abstract	© 2018 Australian College of Mental Health Nurses Inc. Mental health consumers who hear voices frequently experience distress and express a desire to discuss their voice-hearing experience. Nurses do not regularly demonstrate a willingness to engage in such discussions. With the introduction of educational strategies that develop empathy and an understanding of voice-hearing experiences, it is anticipated that early career nurses will be able to translate such understanding into their professional nursing practice. To explore early career nurses’ understanding of providing care to mental health consumers who hear voices, a qualitative exploratory descriptive study was conducted in which nine early career Registered Nurses were interviewed regarding their experiences of caring for people who hear voices. Thematic analysis was employed to analyse the data and generate themes. Participants reported difficulty in developing relationships with consumers who hear voices, due to a workplace culture that was focussed on risk and lacking professional support. Nurses need specific education to develop the skills necessary to respond to consumers who hear voices and engage in dialogue that assists consumers to relate to the voices in a meaningful way. However, for this to succeed in practice, changes need to be supported by addressing the cultural barriers, such as risk-focussed environments, that prevent nurses implementing best practice.	en_US
dc.relation.ispartof	International Journal of Mental Health Nursing	en_US
dc.relation.isbasedon	10.1111/inm.12566	en_US
dc.subject.classification	Nursing	en_US
dc.subject.mesh	Humans	en_US
dc.subject.mesh	Hallucinations	en_US
dc.subject.mesh	Psychiatric Nursing	en_US
dc.subject.mesh	Clinical Competence	en_US
dc.subject.mesh	Australia	en_US
dc.subject.mesh	Interviews as Topic	en_US
dc.title	Working with consumers who hear voices: The experience of early career nurses in mental health services in Australia	en_US
dc.type	Journal Article
utslib.citation.volume	2	en_US
utslib.citation.volume	28	en_US
utslib.for	1110 Nursing	en_US
utslib.for	1117 Public Health and Health Services	en_US
utslib.for	1701 Psychology	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
pubs.organisational-group	/University of Technology Sydney/Provost
pubs.organisational-group	/University of Technology Sydney/Provost/Jumbunna
pubs.organisational-group	/University of Technology Sydney/Strength - CHSP - Health Services and Practice
pubs.organisational-group	/University of Technology Sydney/Strength - WHO CC
utslib.copyright.status	open_access
pubs.issue	2	en_US
pubs.publication-status	Published	en_US
pubs.volume	28	en_US

Abstract:

© 2018 Australian College of Mental Health Nurses Inc. Mental health consumers who hear voices frequently experience distress and express a desire to discuss their voice-hearing experience. Nurses do not regularly demonstrate a willingness to engage in such discussions. With the introduction of educational strategies that develop empathy and an understanding of voice-hearing experiences, it is anticipated that early career nurses will be able to translate such understanding into their professional nursing practice. To explore early career nurses’ understanding of providing care to mental health consumers who hear voices, a qualitative exploratory descriptive study was conducted in which nine early career Registered Nurses were interviewed regarding their experiences of caring for people who hear voices. Thematic analysis was employed to analyse the data and generate themes. Participants reported difficulty in developing relationships with consumers who hear voices, due to a workplace culture that was focussed on risk and lacking professional support. Nurses need specific education to develop the skills necessary to respond to consumers who hear voices and engage in dialogue that assists consumers to relate to the voices in a meaningful way. However, for this to succeed in practice, changes need to be supported by addressing the cultural barriers, such as risk-focussed environments, that prevent nurses implementing best practice.

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http://hdl.handle.net/10453/135289