Identities and Technology: AI and the Disruption of Patent Attorneys' Practices and Identities

Ahuja, S; Mastio, E; Heizmann, H

Identities and Technology: AI and the Disruption of Patent Attorneys' Practices and Identities

Ahuja, S

Mastio, E Heizmann, H

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Publication Type:: Conference Proceeding
Citation:: 2020
Issue Date:: 2020-01-01

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Field	Value	Language
dc.contributor.author	Ahuja, S https://orcid.org/0000-0003-0841-7671
dc.contributor.author	Mastio, E
dc.contributor.author	Heizmann, H
dc.date	2020-07-05
dc.date.accessioned	2020-05-04T02:07:24Z
dc.date.available	2020-05-04T02:07:24Z
dc.date.issued	2020-01-01
dc.identifier.citation	2020
dc.identifier.uri	http://hdl.handle.net/10453/140443
dc.description.abstract	AI and machine learning have been considered as the most disruptive force in the once exclusive province of human professionals (Susskind and Susskind 2015). Our study examines the introduction of AI for improving patent drafting in an Australian professional service firm (PSF) that specializes in Intellectual Property (IP). This project is part of a larger research project to study the digital transformation of the firm. In this empirical paper, we examine the data deploying an interpretive discursive perspective (Heracleous 2004) to produce a rich account of ‘what is actually going on’ from an attorney’s perspective. Drawing on observations supplemented by interview data with patent attorneys working in a large Australian Intellectual property (IP) firm, we conceptualize talk of ‘feelings’ as an identity work strategy that enables attorneys to: (1) feel relevant and (2) cope with the disruption to their practices by AI in the patent drafting process.
dc.language	en
dc.relation.ispartof	Oxford Said Annual Conference on Professional Service Firms
dc.rights	info:eu-repo/semantics/closedAccess
dc.title	Identities and Technology: AI and the Disruption of Patent Attorneys' Practices and Identities
dc.type	Conference Proceeding
utslib.location.activity	Oxford, UK
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
pubs.organisational-group	/University of Technology Sydney
utslib.copyright.status	closed_access	*
pubs.consider-herdc	true
dc.date.updated	2020-05-04T02:07:22Z
pubs.finish-date	2020-07-07
pubs.publication-status	Submitted
pubs.start-date	2020-07-05

Abstract:

AI and machine learning have been considered as the most disruptive force in the once exclusive province of human professionals (Susskind and Susskind 2015). Our study examines the introduction of AI for improving patent drafting in an Australian professional service firm (PSF) that specializes in Intellectual Property (IP). This project is part of a larger research project to study the digital transformation of the firm. In this empirical paper, we examine the data deploying an interpretive discursive perspective (Heracleous 2004) to produce a rich account of ‘what is actually going on’ from an attorney’s perspective. Drawing on observations supplemented by interview data with patent attorneys working in a large Australian Intellectual property (IP) firm, we conceptualize talk of ‘feelings’ as an identity work strategy that enables attorneys to: (1) feel relevant and (2) cope with the disruption to their practices by AI in the patent drafting process.

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http://hdl.handle.net/10453/140443