Collaborative health service planning: A stakeholder analysis with social network analysis to develop a community pharmacy service.

Franco Trigo, L; Marques Sanchez, P; Tudball, J; Benrimoj, SI; Martínez-Martínez, F; Sabater Hernandez, D

Collaborative health service planning: A stakeholder analysis with social network analysis to develop a community pharmacy service.

Franco Trigo, L

Marques Sanchez, P Tudball, J Benrimoj, SI Martínez-Martínez, F Sabater Hernandez, D

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Publisher:: Elsevier
Publication Type:: Journal Article
Citation:: Research in Social and Administrative Pharmacy, 2020, 16, (2), pp. 216-229
Issue Date:: 2020

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Field	Value	Language
dc.contributor.author	Franco Trigo, L https://orcid.org/0000-0001-6833-6035
dc.contributor.author	Marques Sanchez, P
dc.contributor.author	Tudball, J
dc.contributor.author	Benrimoj, SI
dc.contributor.author	Martínez-Martínez, F
dc.contributor.author	Sabater Hernandez, D https://orcid.org/0000-0001-7419-8740
dc.date.accessioned	2020-08-06T04:30:55Z
dc.date.available	2019-05-17
dc.date.available	2020-08-06T04:30:55Z
dc.date.issued	2020
dc.identifier.citation	Research in Social and Administrative Pharmacy, 2020, 16, (2), pp. 216-229
dc.identifier.issn	1551-7411
dc.identifier.issn	1934-8150
dc.identifier.uri	http://hdl.handle.net/10453/141989
dc.description.abstract	BACKGROUND:Stakeholder participation optimizes health planning, fostering the acceptability and integration of new health services. Collaborative approaches may help overcome existing challenges in the development, implementation and evaluation of community pharmacy services (CPSs). Stakeholder analyses lay the foundation for building collaboration in the integrated delivery of health care. OBJECTIVES:This stakeholder analysis was performed to organize a collaborative initiative to develop a CPS aimed at preventing cardiovascular diseases in Andalucía (Spain). It aimed to identify stakeholders, differentiate/categorize them, and analyze stakeholder relationships. METHOD:Stakeholders were identified using the snowballing technique. To differentiate/categorize stakeholders and analyze the relationships (i.e., collaboration) an online web-based questionnaire was sent to 186 stakeholders. Stakeholders were asked for: (1) their influence, interest and attitude toward the initiative; (2) stakes/interests; (3) capacity to contribute to the initiative; (4) desire for involvement; (5) concerns; (6) whom they considered a key stakeholder; and (7) the level of collaboration they had with other stakeholders. Data analysis combined descriptive qualitative content analysis, descriptive quantitative analysis and social network analysis. RESULTS:Of the 186 stakeholders approached, 96 (51.6%) participated. The identification process yielded 217 stakeholders (individuals, organizations or collectives), classified into 10 groups. Fifty-seven stakeholders were considered critical to the intended initiative. Most participant stakeholders supported the initiative and were willing to collaborate in the development of the CPS. Public health and science were the main driving interests. A collaboration network existed between the 96 stakeholders. CONCLUSION:This study revealed the magnitude of the social system surrounding the development of a CPS aimed at preventing cardiovascular disease. A large array of stakeholders was identified and analyzed, and a group of critical stakeholders selected. Stakeholder characteristics such as attitude toward the initiative, potential contribution, desire for involvement, and the existing collaboration network, provided complementary information that was helpful for planning the process and stakeholder engagement.
dc.format	Print-Electronic
dc.language	eng
dc.publisher	Elsevier
dc.relation.ispartof	Research in Social and Administrative Pharmacy
dc.relation.isbasedon	10.1016/j.sapharm.2019.05.008
dc.rights	info:eu-repo/semantics/restrictedAccess
dc.subject	1115 Pharmacology and Pharmaceutical Sciences, 1117 Public Health and Health Services
dc.subject.classification	Pharmacology & Pharmacy
dc.title	Collaborative health service planning: A stakeholder analysis with social network analysis to develop a community pharmacy service.
dc.type	Journal Article
utslib.citation.volume	16
utslib.location.activity	United States
utslib.for	1117 Public Health and Health Services
utslib.for	1115 Pharmacology and Pharmaceutical Sciences
utslib.for	1115 Pharmacology and Pharmaceutical Sciences
utslib.for	1117 Public Health and Health Services
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Students
utslib.copyright.status	closed_access	*
pubs.consider-herdc	true
dc.date.updated	2020-08-06T04:30:48Z
pubs.issue	2
pubs.publication-status	Published
pubs.volume	16
utslib.citation.issue	2

Abstract:

BACKGROUND:Stakeholder participation optimizes health planning, fostering the acceptability and integration of new health services. Collaborative approaches may help overcome existing challenges in the development, implementation and evaluation of community pharmacy services (CPSs). Stakeholder analyses lay the foundation for building collaboration in the integrated delivery of health care. OBJECTIVES:This stakeholder analysis was performed to organize a collaborative initiative to develop a CPS aimed at preventing cardiovascular diseases in Andalucía (Spain). It aimed to identify stakeholders, differentiate/categorize them, and analyze stakeholder relationships. METHOD:Stakeholders were identified using the snowballing technique. To differentiate/categorize stakeholders and analyze the relationships (i.e., collaboration) an online web-based questionnaire was sent to 186 stakeholders. Stakeholders were asked for: (1) their influence, interest and attitude toward the initiative; (2) stakes/interests; (3) capacity to contribute to the initiative; (4) desire for involvement; (5) concerns; (6) whom they considered a key stakeholder; and (7) the level of collaboration they had with other stakeholders. Data analysis combined descriptive qualitative content analysis, descriptive quantitative analysis and social network analysis. RESULTS:Of the 186 stakeholders approached, 96 (51.6%) participated. The identification process yielded 217 stakeholders (individuals, organizations or collectives), classified into 10 groups. Fifty-seven stakeholders were considered critical to the intended initiative. Most participant stakeholders supported the initiative and were willing to collaborate in the development of the CPS. Public health and science were the main driving interests. A collaboration network existed between the 96 stakeholders. CONCLUSION:This study revealed the magnitude of the social system surrounding the development of a CPS aimed at preventing cardiovascular disease. A large array of stakeholders was identified and analyzed, and a group of critical stakeholders selected. Stakeholder characteristics such as attitude toward the initiative, potential contribution, desire for involvement, and the existing collaboration network, provided complementary information that was helpful for planning the process and stakeholder engagement.

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http://hdl.handle.net/10453/141989