Evaluation results of national hospital accreditation program in Iran: The view of hospital managers.

Yousefinezhadi, T; Mosadeghrad, AM; Hinchcliff, R; Akbari-Sari, A

Evaluation results of national hospital accreditation program in Iran: The view of hospital managers.

Yousefinezhadi, T Mosadeghrad, AM Hinchcliff, R

Akbari-Sari, A

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Publisher:: Elsevier BV
Publication Type:: Journal Article
Citation:: Journal of Healthcare Quality Research, 2020, 35, (1), pp. 12-18
Issue Date:: 2020-01-18

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Field	Value	Language
dc.contributor.author	Yousefinezhadi, T
dc.contributor.author	Mosadeghrad, AM
dc.contributor.author	Hinchcliff, R https://orcid.org/0000-0001-9920-4211
dc.contributor.author	Akbari-Sari, A
dc.date.accessioned	2020-08-17T06:07:54Z
dc.date.available	2019-08-28
dc.date.available	2020-08-17T06:07:54Z
dc.date.issued	2020-01-18
dc.identifier.citation	Journal of Healthcare Quality Research, 2020, 35, (1), pp. 12-18
dc.identifier.issn	2603-6479
dc.identifier.issn	2603-6479
dc.identifier.uri	http://hdl.handle.net/10453/142151
dc.description.abstract	BACKGROUND:Accreditation programs have a crucial role in improving the safety and effectiveness of hospital services. Many factors contribute to achieve accreditation goals. This study evaluated the national Iranian hospital accreditation program from the view of hospital managers in Iran. METHODS:The study was conducted in 2015 using a validated questionnaire designed to collect feedback concerning accreditation processes and impacts. In total, 547 managers were surveyed using a stratified random sampling method. A 5-degree scale Likert from totally disagree=1 to totally agree=5 has been used for the evaluation. Descriptive and inferential statistics were used to analyze the data. RESULTS:Approximately half of hospital managers were satisfied with the accreditation standards and surveying methods. The reason for their dissatisfaction was the high number of measures (2.38). The main challenges to the accreditation method were reported inadequate surveyor training (2.94) their satisfaction with the infrastructure was low because of a lack of hospital resources. Nonetheless, the accreditation program was perceived as being successful in improving patient safety (3.80), patient compliance (3.72), and error reduction (3.53). CONCLUSION:An effective accreditation program requires reducing the number of standards and making them clearer as well as the infrastructure for the implementation of accreditation such as sufficient and sustainable funds, enough human resources and equipment should be provided. Appropriate surveyors should be selected and trained professionally to ensure inter-rater reliability among them.
dc.format	Print-Electronic
dc.language	eng
dc.publisher	Elsevier BV
dc.relation.ispartof	Journal of Healthcare Quality Research
dc.relation.isbasedon	10.1016/j.jhqr.2019.08.008
dc.rights	info:eu-repo/semantics/closedAccess
dc.title	Evaluation results of national hospital accreditation program in Iran: The view of hospital managers.
dc.type	Journal Article
utslib.citation.volume	35
utslib.location.activity	Spain
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
pubs.organisational-group	/University of Technology Sydney
utslib.copyright.status	closed_access	*
pubs.consider-herdc	false
dc.date.updated	2020-08-17T06:07:30Z
pubs.issue	1
pubs.publication-status	Published
pubs.volume	35
utslib.citation.issue	1

Abstract:

BACKGROUND:Accreditation programs have a crucial role in improving the safety and effectiveness of hospital services. Many factors contribute to achieve accreditation goals. This study evaluated the national Iranian hospital accreditation program from the view of hospital managers in Iran. METHODS:The study was conducted in 2015 using a validated questionnaire designed to collect feedback concerning accreditation processes and impacts. In total, 547 managers were surveyed using a stratified random sampling method. A 5-degree scale Likert from totally disagree=1 to totally agree=5 has been used for the evaluation. Descriptive and inferential statistics were used to analyze the data. RESULTS:Approximately half of hospital managers were satisfied with the accreditation standards and surveying methods. The reason for their dissatisfaction was the high number of measures (2.38). The main challenges to the accreditation method were reported inadequate surveyor training (2.94) their satisfaction with the infrastructure was low because of a lack of hospital resources. Nonetheless, the accreditation program was perceived as being successful in improving patient safety (3.80), patient compliance (3.72), and error reduction (3.53). CONCLUSION:An effective accreditation program requires reducing the number of standards and making them clearer as well as the infrastructure for the implementation of accreditation such as sufficient and sustainable funds, enough human resources and equipment should be provided. Appropriate surveyors should be selected and trained professionally to ensure inter-rater reliability among them.

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http://hdl.handle.net/10453/142151