Accommodation payment plans in residential aged care: The impact of consumer choice

Publisher:
Wiley
Publication Type:
Journal Article
Citation:
Australasian Journal on Ageing, 2020, 39, (1), pp. e103-e109
Issue Date:
2020
Filename Description Size
ajag.12707.pdfPublished Version300.92 kB
Adobe PDF
Full metadata record
OBJECTIVE:To examine changes in accommodation payments to residential aged care facilities following the introduction of consumer choice reforms in 2014. These reforms have allowed residents to choose between making lump sum refundable deposits and/or rental-style payments. METHODS:Quantitative analysis was undertaken for facility-level quarterly data of 136 separate facilities, which were operated by six providers over the period under study. RESULTS:While the total pool of payments has grown strongly, consumers have increasingly favoured rental-style payments over lump sum refundable deposits. CONCLUSION:Consumer choice has changed the landscape of accommodation payment receipts in the provision of residential aged care services. Greater understanding is needed on how consumer preferences impact on the financial risk borne by providers and their ability to invest in future capacity.
Please use this identifier to cite or link to this item: