Cultivating organizational compassion in healthcare

Simpson, AV; Farr-Wharton, B; Reddy, P

Cultivating organizational compassion in healthcare

Simpson, AV Farr-Wharton, B Reddy, P

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Publisher:: CAMBRIDGE UNIV PRESS
Publication Type:: Journal Article
Citation:: Journal of Management and Organization, 2020, 26, (3), pp. 340-354
Issue Date:: 2020-05-01

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Field	Value	Language
dc.contributor.author	Simpson, AV
dc.contributor.author	Farr-Wharton, B
dc.contributor.author	Reddy, P
dc.date.accessioned	2020-10-01T23:57:50Z
dc.date.available	2020-10-01T23:57:50Z
dc.date.issued	2020-05-01
dc.identifier.citation	Journal of Management and Organization, 2020, 26, (3), pp. 340-354
dc.identifier.issn	1833-3672
dc.identifier.issn	1839-3527
dc.identifier.uri	http://hdl.handle.net/10453/142992
dc.description.abstract	© Cambridge University Press and Australian and New Zealand Academy of Management 2019. The compassion of healthcare workers towards patients is widely recognized, but research suggests a dearth of compassion among co-workers. Indeed, workplace bullying and negative employee outcomes are over-represented in the healthcare sector (including burnout and substantial staff turnover). In this paper, we discuss the cultivation of compassion for healthcare workers, using the lens of positive organizational scholarship. Our concern is not only with the individual level compassion (i.e. between employees), we also consider how compassion can be cultivated systemically across healthcare institutions at the organizational level. More specifically, we present a proposed Noticing, Empathising, Assessing and Responding Mechanisms Model of Organizational Compassion as a tool for consciously cultivating workplace compassion in healthcare organizations.
dc.language	English
dc.publisher	CAMBRIDGE UNIV PRESS
dc.relation.ispartof	Journal of Management and Organization
dc.relation.isbasedon	10.1017/jmo.2019.54
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	1303 Specialist Studies in Education, 1503 Business and Management, 1505 Marketing
dc.title	Cultivating organizational compassion in healthcare
dc.type	Journal Article
utslib.citation.volume	26
utslib.for	1303 Specialist Studies in Education
utslib.for	1503 Business and Management
utslib.for	1505 Marketing
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
pubs.organisational-group	/University of Technology Sydney
utslib.copyright.status	closed_access	*
dc.date.updated	2020-10-01T23:57:34Z
pubs.issue	3
pubs.publication-status	Published
pubs.volume	26
utslib.citation.issue	3

Abstract:

© Cambridge University Press and Australian and New Zealand Academy of Management 2019. The compassion of healthcare workers towards patients is widely recognized, but research suggests a dearth of compassion among co-workers. Indeed, workplace bullying and negative employee outcomes are over-represented in the healthcare sector (including burnout and substantial staff turnover). In this paper, we discuss the cultivation of compassion for healthcare workers, using the lens of positive organizational scholarship. Our concern is not only with the individual level compassion (i.e. between employees), we also consider how compassion can be cultivated systemically across healthcare institutions at the organizational level. More specifically, we present a proposed Noticing, Empathising, Assessing and Responding Mechanisms Model of Organizational Compassion as a tool for consciously cultivating workplace compassion in healthcare organizations.

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http://hdl.handle.net/10453/142992