Workplace resilience and emotional labour of Australian mental health nurses: Results of a national survey.

Delgado, C; Roche, M; Fethney, J; Foster, K

Workplace resilience and emotional labour of Australian mental health nurses: Results of a national survey.

Delgado, C Roche, M

Fethney, J Foster, K

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Publisher:: Wiley
Publication Type:: Journal Article
Citation:: International Journal of Mental Health Nursing, 2020, 29, (1), pp. 35-46
Issue Date:: 2020-02

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Field	Value	Language
dc.contributor.author	Delgado, C
dc.contributor.author	Roche, M https://orcid.org/0000-0002-3831-537X
dc.contributor.author	Fethney, J
dc.contributor.author	Foster, K
dc.date.accessioned	2020-10-13T05:26:47Z
dc.date.available	2019-04-07
dc.date.available	2020-10-13T05:26:47Z
dc.date.issued	2020-02
dc.identifier.citation	International Journal of Mental Health Nursing, 2020, 29, (1), pp. 35-46
dc.identifier.issn	1324-3780
dc.identifier.issn	1447-0349
dc.identifier.uri	http://hdl.handle.net/10453/143225
dc.description.abstract	Emotional labour is a form of adversity faced by mental health nurses in the context of their workplace interactions. Frequent exposure to emotional adversity can negatively impact mental health nurses' biopsychosocial well-being, workplace relationships, and performance. Workplace resilience is a dynamic interactive process within and between the person and their environment that promotes positive adaptation to adverse events and restores well-being. Workplace resilience could be a protective process that helps mental health nurses positively adapt to workplace emotional adversity. This study aimed to investigate Australian mental health nurses' workplace resilience and emotional labour and explore the relationship between them. A national cross-sectional online survey comprising the Resilience at Work and Emotional Labour scales was completed by registered nurses (n = 482) working in a mental health role or setting across Australia. There was a strong negative relationship between resilience and the emotional labour strategy of surface acting. A positive association between resilience, frequency of emotional labour, and clinical supervision was also found. These findings point to a potential link between mental health nurses' skills of cognitive reframing, and emotional and behavioural regulation needed to effectively manage their emotions and remain therapeutic in interpersonal interactions. Clinical supervision may be a key strategy in supporting mental health nurses' resilience. Further investigation of workplace individuals' internal and external resources, and organizational resources, supports, and strategies that can promote and strengthen mental health nurses' well-being is needed.
dc.format	Print-Electronic
dc.language	eng
dc.publisher	Wiley
dc.relation.ispartof	International Journal of Mental Health Nursing
dc.relation.isbasedon	10.1111/inm.12598
dc.rights	info:eu-repo/semantics/restrictedAccess
dc.subject	1110 Nursing, 1117 Public Health and Health Services, 1701 Psychology
dc.subject.classification	Nursing
dc.title	Workplace resilience and emotional labour of Australian mental health nurses: Results of a national survey.
dc.type	Journal Article
utslib.citation.volume	29
utslib.location.activity	Australia
utslib.for	1110 Nursing
utslib.for	1117 Public Health and Health Services
utslib.for	1701 Psychology
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
pubs.organisational-group	/University of Technology Sydney/Strength - CHSP - Health Services and Practice
pubs.organisational-group	/University of Technology Sydney
utslib.copyright.status	closed_access	*
pubs.consider-herdc	false
dc.date.updated	2020-10-13T05:26:41Z
pubs.issue	1
pubs.publication-status	Published
pubs.volume	29
utslib.citation.issue	1

Abstract:

Emotional labour is a form of adversity faced by mental health nurses in the context of their workplace interactions. Frequent exposure to emotional adversity can negatively impact mental health nurses' biopsychosocial well-being, workplace relationships, and performance. Workplace resilience is a dynamic interactive process within and between the person and their environment that promotes positive adaptation to adverse events and restores well-being. Workplace resilience could be a protective process that helps mental health nurses positively adapt to workplace emotional adversity. This study aimed to investigate Australian mental health nurses' workplace resilience and emotional labour and explore the relationship between them. A national cross-sectional online survey comprising the Resilience at Work and Emotional Labour scales was completed by registered nurses (n = 482) working in a mental health role or setting across Australia. There was a strong negative relationship between resilience and the emotional labour strategy of surface acting. A positive association between resilience, frequency of emotional labour, and clinical supervision was also found. These findings point to a potential link between mental health nurses' skills of cognitive reframing, and emotional and behavioural regulation needed to effectively manage their emotions and remain therapeutic in interpersonal interactions. Clinical supervision may be a key strategy in supporting mental health nurses' resilience. Further investigation of workplace individuals' internal and external resources, and organizational resources, supports, and strategies that can promote and strengthen mental health nurses' well-being is needed.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/143225