Corridor communication, spatial design and patient safety: Enacting and managing complexities

Publisher:
Edward Elgar
Publication Type:
Chapter
Citation:
Organizational Spaces, 2010, 1, pp. 41 - 57
Issue Date:
2010-01
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This chapter describes how a mUlti-diSciplinary clinical team occupies its clinical space and, in particular, its corridor. When we started to observe the practices of this clinical team in a metropolitan teaching hospital in Sydney in 2004, I the character of the work conversations that clinicians enacted there signalled to us that the corridor performed an important role. These conversations became possible in this corridor space, we suggest, because the team capitalized on what they probably perceived to be a 'liminal' space' that is a space that does not embody strong indications for staff about what' is to take place within it.
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