A hierarchical model for critical success factors in apparel supply chain

Chowdhury, NA; Ali, SM; Paul, SK; Mahtab, Z; Kabir, G

A hierarchical model for critical success factors in apparel supply chain

Chowdhury, NA Ali, SM Paul, SK Mahtab, Z Kabir, G

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Publisher:: EMERALD GROUP PUBLISHING LTD
Publication Type:: Journal Article
Citation:: Business Process Management Journal, 2020, 26, (7), pp. 1761-1788
Issue Date:: 2020

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Field	Value	Language
dc.contributor.author	Chowdhury, NA
dc.contributor.author	Ali, SM
dc.contributor.author	Paul, SK
dc.contributor.author	Mahtab, Z
dc.contributor.author	Kabir, G
dc.date.accessioned	2020-12-28T05:38:34Z
dc.date.available	2020-12-28T05:38:34Z
dc.date.issued	2020
dc.identifier.citation	Business Process Management Journal, 2020, 26, (7), pp. 1761-1788
dc.identifier.issn	1463-7154
dc.identifier.issn	1758-4116
dc.identifier.uri	http://hdl.handle.net/10453/144977
dc.description.abstract	© 2020, Emerald Publishing Limited. Purpose: Supply chain management plays an important role in sustaining businesses in today's competitive environment. Therefore, industrial managers are focusing on exploring the key performance improvement attributes of supply chain management to achieve a better position in the global market. Aimed at ensuring best supply chain management practices, this study presents the key performance improvement attributes, known as critical success factors (CSFs), within the context of the apparel supply chain of Bangladesh. Design/methodology/approach: In this paper, the interpretive structural modeling method (ISM) has been applied to develop a structural framework to analyze the contextual relationship among the factors under consideration. MICMAC (Matriced' Impacts Croise´s Multiplication Applique´e a´ unClassement) analysis has also been performed to define the classification of the CSFs in terms of their driving and dependence power. Findings: The research findings reveal that supply chain collaboration/partnership and customer satisfaction are of crucial importance to success in the context of supply chain management of the readymade (RMG) garments industry of Bangladesh. Further evidence suggests that these, along with other success factors, can assist in achieving a competitive advantage and better market position. A number of theoretical and managerial implications have been provided for managers and practitioners, and for further evaluation of the study. Originality/value: This paper considers a new supply chain problem which identifies and evaluates critical success factors. This paper also develops a new structural model for evaluating critical success factors.
dc.language	English
dc.publisher	EMERALD GROUP PUBLISHING LTD
dc.relation.ispartof	Business Process Management Journal
dc.relation.isbasedon	10.1108/BPMJ-08-2019-0323
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	0806 Information Systems, 1503 Business and Management
dc.subject.classification	Business & Management
dc.title	A hierarchical model for critical success factors in apparel supply chain
dc.type	Journal Article
utslib.citation.volume	26
utslib.for	150309 Logistics and Supply Chain Management
utslib.for	0806 Information Systems
utslib.for	1503 Business and Management
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
pubs.organisational-group	/University of Technology Sydney
utslib.copyright.status	closed_access	*
pubs.consider-herdc	true
dc.date.updated	2020-12-28T05:38:17Z
pubs.issue	7
pubs.publication-status	Published
pubs.volume	26
utslib.citation.issue	7

Abstract:

© 2020, Emerald Publishing Limited. Purpose: Supply chain management plays an important role in sustaining businesses in today's competitive environment. Therefore, industrial managers are focusing on exploring the key performance improvement attributes of supply chain management to achieve a better position in the global market. Aimed at ensuring best supply chain management practices, this study presents the key performance improvement attributes, known as critical success factors (CSFs), within the context of the apparel supply chain of Bangladesh. Design/methodology/approach: In this paper, the interpretive structural modeling method (ISM) has been applied to develop a structural framework to analyze the contextual relationship among the factors under consideration. MICMAC (Matriced' Impacts Croise´s Multiplication Applique´e a´ unClassement) analysis has also been performed to define the classification of the CSFs in terms of their driving and dependence power. Findings: The research findings reveal that supply chain collaboration/partnership and customer satisfaction are of crucial importance to success in the context of supply chain management of the readymade (RMG) garments industry of Bangladesh. Further evidence suggests that these, along with other success factors, can assist in achieving a competitive advantage and better market position. A number of theoretical and managerial implications have been provided for managers and practitioners, and for further evaluation of the study. Originality/value: This paper considers a new supply chain problem which identifies and evaluates critical success factors. This paper also develops a new structural model for evaluating critical success factors.

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http://hdl.handle.net/10453/144977