An investigation of key performance indicators for operational excellence towards sustainability in the leather products industry

Moktadir, MA; Dwivedi, A; Rahman, A; Chiappetta Jabbour, CJ; Paul, SK; Sultana, R; Madaan, J

An investigation of key performance indicators for operational excellence towards sustainability in the leather products industry

Moktadir, MA Dwivedi, A Rahman, A Chiappetta Jabbour, CJ Paul, SK Sultana, R Madaan, J

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Publisher:: Wiley
Publication Type:: Journal Article
Citation:: Business Strategy and the Environment, 2020, 29, (8), pp. 3331-3351
Issue Date:: 2020-12

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Field	Value	Language
dc.contributor.author	Moktadir, MA
dc.contributor.author	Dwivedi, A
dc.contributor.author	Rahman, A
dc.contributor.author	Chiappetta Jabbour, CJ
dc.contributor.author	Paul, SK
dc.contributor.author	Sultana, R
dc.contributor.author	Madaan, J
dc.date.accessioned	2021-01-05T00:16:40Z
dc.date.available	2021-01-05T00:16:40Z
dc.date.issued	2020-12
dc.identifier.citation	Business Strategy and the Environment, 2020, 29, (8), pp. 3331-3351
dc.identifier.issn	0964-4733
dc.identifier.issn	1099-0836
dc.identifier.uri	http://hdl.handle.net/10453/145077
dc.description.abstract	© 2020 ERP Environment and John Wiley & Sons Ltd Operational excellence refers to a mixed management structure that enhances the productivity of an industry by exercising the best practices and efforts for continuous improvement. In order to achieve sustainability, operational excellence initiatives are practiced by different organizations. The intent is to investigate how to perform the practices of operational excellence towards sustainability in industries. In the existing literature, some studies investigated key performance indicators (KPIs) for other domains that are not readily applicable in the background of an emerging economy, principally for the leather products industry. To fulfill these research gaps, this study contributes to the operational excellence literature by recognizing the KPIs of operational excellence towards sustainability by examining the peer-reviewed scientific articles and through expert's suggestions. The identified KPIs are segregated into six dominant categories and 27 sub-KPIs in the field of leather products industry. Further, the prioritization of the KPIs is established by adopting the best-worst method (BWM), which involves simple pairwise comparison matrices compared with other multicriteria decision making techniques. The findings indicate that the KPIs under the “Management” category are at the highest priority. It is anticipated that the results originated from the study will support the expert's to appropriately recognize the significant KPIs and drop insignificant KPIs for successful operational excellence towards sustainability practices in the supply chain of the emerging economy.
dc.language	en
dc.publisher	Wiley
dc.relation.ispartof	Business Strategy and the Environment
dc.relation.isbasedon	10.1002/bse.2575
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	0502 Environmental Science and Management, 1501 Accounting, Auditing and Accountability, 1503 Business and Management
dc.subject.classification	Business & Management
dc.title	An investigation of key performance indicators for operational excellence towards sustainability in the leather products industry
dc.type	Journal Article
utslib.citation.volume	29
utslib.for	0502 Environmental Science and Management
utslib.for	1501 Accounting, Auditing and Accountability
utslib.for	1503 Business and Management
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
pubs.organisational-group	/University of Technology Sydney
utslib.copyright.status	closed_access	*
pubs.consider-herdc	true
dc.date.updated	2021-01-05T00:16:25Z
pubs.issue	8
pubs.publication-status	Published
pubs.volume	29
utslib.citation.issue	8

Abstract:

© 2020 ERP Environment and John Wiley & Sons Ltd Operational excellence refers to a mixed management structure that enhances the productivity of an industry by exercising the best practices and efforts for continuous improvement. In order to achieve sustainability, operational excellence initiatives are practiced by different organizations. The intent is to investigate how to perform the practices of operational excellence towards sustainability in industries. In the existing literature, some studies investigated key performance indicators (KPIs) for other domains that are not readily applicable in the background of an emerging economy, principally for the leather products industry. To fulfill these research gaps, this study contributes to the operational excellence literature by recognizing the KPIs of operational excellence towards sustainability by examining the peer-reviewed scientific articles and through expert's suggestions. The identified KPIs are segregated into six dominant categories and 27 sub-KPIs in the field of leather products industry. Further, the prioritization of the KPIs is established by adopting the best-worst method (BWM), which involves simple pairwise comparison matrices compared with other multicriteria decision making techniques. The findings indicate that the KPIs under the “Management” category are at the highest priority. It is anticipated that the results originated from the study will support the expert's to appropriately recognize the significant KPIs and drop insignificant KPIs for successful operational excellence towards sustainability practices in the supply chain of the emerging economy.

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http://hdl.handle.net/10453/145077