Interactional justice and willingness to share tacit knowledge: perceived cost as a mediator, and respectful engagement as moderator

Gupta, B; Wang, KY; Cai, W

Interactional justice and willingness to share tacit knowledge: perceived cost as a mediator, and respectful engagement as moderator

Gupta, B Wang, KY Cai, W

Permalink

Publisher:: EMERALD GROUP PUBLISHING LTD
Publication Type:: Journal Article
Citation:: Personnel Review, 2021, 50, (2), pp. 478-497
Issue Date:: 2021-01-01

Closed Access

	Filename	Description	Size
	10-1108_PR-08-2019-0436.pdf	Published Version	252.22 kB	Adobe PDF	View/Open

Copyright Clearance Process

Recently Added
In Progress
Closed Access

This item is closed access and not available.

Full metadata record

Field	Value	Language
dc.contributor.author	Gupta, B
dc.contributor.author	Wang, KY
dc.contributor.author	Cai, W
dc.date.accessioned	2021-04-12T04:14:16Z
dc.date.available	2021-04-12T04:14:16Z
dc.date.issued	2021-01-01
dc.identifier.citation	Personnel Review, 2021, 50, (2), pp. 478-497
dc.identifier.issn	0048-3486
dc.identifier.issn	1758-6933
dc.identifier.uri	http://hdl.handle.net/10453/148018
dc.description.abstract	Purpose: Managing tacit knowledge effectively and efficiently is a huge challenge for organizations. Based on the social exchange and self-determination theories, this study aims to explore the role of social interactions in motivating employees' willingness to share tacit knowledge (WSTK). Design/methodology/approach: The study used a survey approach and collected data from 228 employees in service and manufacturing organizations. Findings: Interactional justice and respectful engagement are positively related to WSTK. The perceived cost of tacit knowledge sharing (CostTKS) partially mediates the relationship between interactional justice and WSTK. Respectful engagement moderates the negative relationship between interactional justice and the perceived CostTKS. Research limitations/implications: The study advances the understanding of the role of social interaction in facilitating employee WSTK by integrating the direct and intermediate relationships involving the effect of supervisor's interactional justice and peers' respectful engagement and employee perceived CostTKS on WSTK. Practical implications: The findings have important practical implications for organizations as these suggest how organizations can help tacit knowledge holders experience less negative and more supportive behaviors when they engage in voluntary TKS. Originality/value: This study examines the effect of both vertical and horizontal work-related interactions on perceived CostTKS and sequentially on WSTK, thereby extending existing literature.
dc.language	English
dc.publisher	EMERALD GROUP PUBLISHING LTD
dc.relation.ispartof	Personnel Review
dc.relation.isbasedon	10.1108/PR-08-2019-0436
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	1503 Business and Management, 1605 Policy and Administration, 1701 Psychology
dc.subject.classification	Industrial Relations
dc.title	Interactional justice and willingness to share tacit knowledge: perceived cost as a mediator, and respectful engagement as moderator
dc.type	Journal Article
utslib.citation.volume	50
utslib.for	1503 Business and Management
utslib.for	1605 Policy and Administration
utslib.for	1701 Psychology
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
utslib.copyright.status	closed_access	*
pubs.consider-herdc	false
dc.date.updated	2021-04-12T04:14:14Z
pubs.issue	2
pubs.publication-status	Published
pubs.volume	50
utslib.citation.issue	2

Abstract:

Purpose: Managing tacit knowledge effectively and efficiently is a huge challenge for organizations. Based on the social exchange and self-determination theories, this study aims to explore the role of social interactions in motivating employees' willingness to share tacit knowledge (WSTK). Design/methodology/approach: The study used a survey approach and collected data from 228 employees in service and manufacturing organizations. Findings: Interactional justice and respectful engagement are positively related to WSTK. The perceived cost of tacit knowledge sharing (CostTKS) partially mediates the relationship between interactional justice and WSTK. Respectful engagement moderates the negative relationship between interactional justice and the perceived CostTKS. Research limitations/implications: The study advances the understanding of the role of social interaction in facilitating employee WSTK by integrating the direct and intermediate relationships involving the effect of supervisor's interactional justice and peers' respectful engagement and employee perceived CostTKS on WSTK. Practical implications: The findings have important practical implications for organizations as these suggest how organizations can help tacit knowledge holders experience less negative and more supportive behaviors when they engage in voluntary TKS. Originality/value: This study examines the effect of both vertical and horizontal work-related interactions on perceived CostTKS and sequentially on WSTK, thereby extending existing literature.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/148018