Optimizing the Waiting Time for Airport Security Screening Using Multiple Queues and Servers

Naji, M; Braytee, A; Anaissi, A; Sianaki, OA; Al-Ani, A

Optimizing the Waiting Time for Airport Security Screening Using Multiple Queues and Servers

Naji, M Braytee, A

Anaissi, A Sianaki, OA Al-Ani, A

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Publisher:: Springer Nature
Publication Type:: Conference Proceeding
Citation:: Complex, Intelligent, and Software Intensive Systems Proceedings of the 13th International Conference on Complex, Intelligent, and Software Intensive Systems (CISIS-2019), 2020, 993, pp. 496-507
Issue Date:: 2020-01-01

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Field	Value	Language
dc.contributor.author	Naji, M
dc.contributor.author	Braytee, A https://orcid.org/0000-0003-2561-6496
dc.contributor.author	Anaissi, A
dc.contributor.author	Sianaki, OA
dc.contributor.author	Al-Ani, A https://orcid.org/0000-0002-8092-8954
dc.date	2019-07-03
dc.date.accessioned	2021-05-06T06:15:21Z
dc.date.available	2021-05-06T06:15:21Z
dc.date.issued	2020-01-01
dc.identifier.citation	Complex, Intelligent, and Software Intensive Systems Proceedings of the 13th International Conference on Complex, Intelligent, and Software Intensive Systems (CISIS-2019), 2020, 993, pp. 496-507
dc.identifier.isbn	9783030223533
dc.identifier.issn	2194-5357
dc.identifier.issn	2194-5365
dc.identifier.uri	http://hdl.handle.net/10453/148750
dc.description.abstract	Airport security screening processes are essential to ensure the safety of passengers and the aviation industry. Security at airports has improved noticeably in recent years through the utilisation of state-of-the-art technologies and highly trained security officers. However, maintaining a high level of security can be costly to operate and implement and can cause delays for passengers and airlines. In optimising a security process it is essential to strike a balance between time delays, security and reduced operation cost. This paper uses queueing theory as a method to study the impact of queue formation and the size of the security area on the average waiting time for the case of multi-lane parallel servers. An experiment is conducted to validate the proposed approach.
dc.language	en
dc.publisher	Springer Nature
dc.relation.ispartof	Complex, Intelligent, and Software Intensive Systems Proceedings of the 13th International Conference on Complex, Intelligent, and Software Intensive Systems (CISIS-2019)
dc.relation.ispartof	International Conference on Complex, Intelligent and Software Intensive Systems
dc.relation.ispartofseries	Advances in Intelligent Systems and Computing
dc.relation.isbasedon	10.1007/978-3-030-22354-0_44
dc.rights	info:eu-repo/semantics/closedAccess
dc.title	Optimizing the Waiting Time for Airport Security Screening Using Multiple Queues and Servers
dc.type	Conference Proceeding
utslib.citation.volume	993
utslib.location.activity	Australia
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Strength - CHT - Health Technologies
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Biomedical Engineering
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Computer Science
utslib.copyright.status	closed_access	*
pubs.consider-herdc	false
dc.date.updated	2021-05-06T06:15:19Z
pubs.finish-date	2019-07-05
pubs.place-of-publication	Switzerland
pubs.publication-status	Published
pubs.start-date	2019-07-03
pubs.volume	993
dc.location	Switzerland

Abstract:

Airport security screening processes are essential to ensure the safety of passengers and the aviation industry. Security at airports has improved noticeably in recent years through the utilisation of state-of-the-art technologies and highly trained security officers. However, maintaining a high level of security can be costly to operate and implement and can cause delays for passengers and airlines. In optimising a security process it is essential to strike a balance between time delays, security and reduced operation cost. This paper uses queueing theory as a method to study the impact of queue formation and the size of the security area on the average waiting time for the case of multi-lane parallel servers. An experiment is conducted to validate the proposed approach.

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http://hdl.handle.net/10453/148750