An IT Model to engage elderly people to the community

Ha, Tuan Vinh

An IT Model to engage elderly people to the community

Ha, Tuan Vinh

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Publication Type:: Thesis
Issue Date:: 2021

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Field	Value	Language
dc.contributor.author	Ha, Tuan Vinh
dc.date.accessioned	2021-10-08T00:20:51Z
dc.date.available	2021-10-08T00:20:51Z
dc.date.issued	2021
dc.identifier.uri	http://hdl.handle.net/10453/150911
dc.description	University of Technology Sydney. Faculty of Engineering and Information Technology.	en_US.UTF-8
dc.description.abstract	Many countries around the world are experiencing an aging population issue. It is predicted to have a negative impact on the economy, health and social security system. As a result, it requires a solution that reduces the economic burden and the impact on the health care system by increasing productivity and promoting mental and physical health. Many solutions utilise the benefits of social networks or service networks. However, those solutions typically fail on the following measures: 1) they are ineffective in allowing elderly people to act as value contributors, 2) they do not provide enough benefits to older users. The goals of this thesis are to overcome these challenges by demonstrating the feasibility of how social network and service network can be integrated to provide benefits for elderly people. It also reveals the design and implementation of the engaging factors for online platforms to engage their users. Finally, it validates and evaluates the performance of the platform by collecting and analysing data after trial. To achieve the above goals, this study investigates the possibilities and designs the necessary features of social network and service network to engage elderly people in the community. It also investigates and designs the engaging factors that can be adopted to engage users on an online platform. The result of the collected data indicates that the platform has a positive effect on its users' financial and social well-being. The respondents indicated that it has the potential to improve their social relationships, increase their productivity and income. However, privacy and security remain the main concerns for some users. The contribution of this thesis includes the integration of social network and service network with the novelty of the architecture where the integration of the two platforms can cover the shortfalls and assist each other to bring the maximum benefits. Another contribution is the methods to engage users on the platform with the novelty of interpreting and converting the factors that engage users in volunteering activity to technical implementation. It shows the possibilities of using these factors for future development on different online platforms. Ultimately, the findings will have an impact on future directions for addressing the aging population. It opens the potential of using elderly people as a resource to provide benefit for both elderly people, the society, and the community using a platform that utilises the social network, service network with the engaging factors.	en_US.UTF-8
dc.format	Thesis (MSc(CompSc))
dc.language.iso	en_US	en_US.UTF-8
dc.relation	https://opus.lib.uts.edu.au/bitstream/10453/150911/2/02whole.pdf
dc.rights	The author owns the copyright in this thesis including all reproduction and reuse rights for the work. The work may not be altered without the permission of the copyright owner. Attribution is essential when quoting or paraphrasing from this thesis.
dc.rights	au.edu.uts.lib/ppc
dc.rights	info:eu-repo/semantics/openAccess
dc.title	An IT Model to engage elderly people to the community	en_US.UTF-8
dc.type	Thesis
utslib.copyright.status	open_access	*

Abstract:

Many countries around the world are experiencing an aging population issue. It is predicted to have a negative impact on the economy, health and social security system. As a result, it requires a solution that reduces the economic burden and the impact on the health care system by increasing productivity and promoting mental and physical health. Many solutions utilise the benefits of social networks or service networks. However, those solutions typically fail on the following measures: 1) they are ineffective in allowing elderly people to act as value contributors, 2) they do not provide enough benefits to older users. The goals of this thesis are to overcome these challenges by demonstrating the feasibility of how social network and service network can be integrated to provide benefits for elderly people. It also reveals the design and implementation of the engaging factors for online platforms to engage their users. Finally, it validates and evaluates the performance of the platform by collecting and analysing data after trial. To achieve the above goals, this study investigates the possibilities and designs the necessary features of social network and service network to engage elderly people in the community. It also investigates and designs the engaging factors that can be adopted to engage users on an online platform. The result of the collected data indicates that the platform has a positive effect on its users' financial and social well-being. The respondents indicated that it has the potential to improve their social relationships, increase their productivity and income. However, privacy and security remain the main concerns for some users. The contribution of this thesis includes the integration of social network and service network with the novelty of the architecture where the integration of the two platforms can cover the shortfalls and assist each other to bring the maximum benefits. Another contribution is the methods to engage users on the platform with the novelty of interpreting and converting the factors that engage users in volunteering activity to technical implementation. It shows the possibilities of using these factors for future development on different online platforms. Ultimately, the findings will have an impact on future directions for addressing the aging population. It opens the potential of using elderly people as a resource to provide benefit for both elderly people, the society, and the community using a platform that utilises the social network, service network with the engaging factors.

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http://hdl.handle.net/10453/150911