Internationalization and Knowledge Management Strategies of Service Firms: Impact of Regulatory Environment in Regional Markets

Findlay, C; Rammal, HG; Rose, E; Pereira, V

Internationalization and Knowledge Management Strategies of Service Firms: Impact of Regulatory Environment in Regional Markets

Findlay, C Rammal, HG Rose, E Pereira, V

Permalink

Publisher:: Emerald
Publication Type:: Journal Article
Citation:: Journal of Knowledge Management, 2021
Issue Date:: 2021-10-27

Open Access

Copyright Clearance Process

Recently Added
In Progress
Open Access

This item is open access.

Unknown

Download Accepted manuscriptUnknown (633.24 kB)

View on publisher's site

View statistics

Full metadata record

Field	Value	Language
dc.contributor.author	Findlay, C
dc.contributor.author	Rammal, HG
dc.contributor.author	Rose, E
dc.contributor.author	Pereira, V
dc.date.accessioned	2021-10-27T10:40:13Z
dc.date.available	2021-10-27T10:40:13Z
dc.date.issued	2021-10-27
dc.identifier.citation	Journal of Knowledge Management, 2021
dc.identifier.issn	1367-3270
dc.identifier.uri	http://hdl.handle.net/10453/151231
dc.description.abstract	Purpose: We study the influence and impact of regulations and highlight the barriers to market entry faced by Australian professional service firms in the European Union (EU) and their strategies to manage and transfer tacit knowledge. Design/methodology/approach: We collected data by reviewing relevant regulatory documents and conducting semi-structured interviews with key informants from Australian architecture firms and senior representatives from the professional, trade, and regulatory bodies in Australia and Europe. Findings: Historically, Australian professional service firms use the United Kingdom (UK) as their EU base. The mutual recognition of qualifications and prior experiences are barriers to intra-organizational expatriation and knowledge transfer. The study identifies the dual nationality of the architects as a way of circumventing the residency/nationality restrictions. Originality: The study discusses Brexit and how the uncertainty surrounding the UK and EU’s services’ agreement adds to the complexity for non-European firms’ market entry and operations in the region.
dc.language	en
dc.publisher	Emerald
dc.relation.ispartof	Journal of Knowledge Management
dc.relation.isbasedon	10.1108/JKM-06-2021-0425
dc.rights	info:eu-repo/semantics/openAccess
dc.subject	08 Information and Computing Sciences, 15 Commerce, Management, Tourism and Services
dc.subject.classification	Business & Management
dc.title	Internationalization and Knowledge Management Strategies of Service Firms: Impact of Regulatory Environment in Regional Markets
dc.type	Journal Article
utslib.for	08 Information and Computing Sciences
utslib.for	15 Commerce, Management, Tourism and Services
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
utslib.copyright.status	open_access	*
pubs.consider-herdc	true
dc.date.updated	2021-10-27T10:40:12Z
pubs.publication-status	Accepted

Abstract:

Purpose: We study the influence and impact of regulations and highlight the barriers to market entry faced by Australian professional service firms in the European Union (EU) and their strategies to manage and transfer tacit knowledge. Design/methodology/approach: We collected data by reviewing relevant regulatory documents and conducting semi-structured interviews with key informants from Australian architecture firms and senior representatives from the professional, trade, and regulatory bodies in Australia and Europe. Findings: Historically, Australian professional service firms use the United Kingdom (UK) as their EU base. The mutual recognition of qualifications and prior experiences are barriers to intra-organizational expatriation and knowledge transfer. The study identifies the dual nationality of the architects as a way of circumventing the residency/nationality restrictions. Originality: The study discusses Brexit and how the uncertainty surrounding the UK and EU’s services’ agreement adds to the complexity for non-European firms’ market entry and operations in the region.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/151231