Digital Service Platforms

Digital Service Platforms

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Publisher:: IntechOpen Limited
Publication Type:: Edited Book
Citation:: 2021, pp. 1-180
Issue Date:: 2021-11-18

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Field	Value	Language
dc.contributor.editor	Kang, K-S
dc.date.accessioned	2021-11-24T04:26:57Z
dc.date.available	2021-11-24T04:26:57Z
dc.date.issued	2021-11-18
dc.identifier.citation	2021, pp. 1-180
dc.identifier.isbn	978-1-83969-102-7
dc.identifier.uri	http://hdl.handle.net/10453/151809
dc.description.abstract	E-service is an increasingly popular business practice and a critical part of supporting the global information society. The Digital Service Platforms book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten chapters in three subject areas: e-service and social media, e-service concepts, and e-service quality and development. Chapters cover such topics as organization-community relationships, systematic e-service innovation, social media ecosystems, accessibility experience design, Industry 4.0, public e-employment services in different countries, and more.
dc.language	en
dc.publisher	IntechOpen Limited
dc.publisher	https://www.intechopen.com/books/10260
dc.rights	info:eu-repo/semantics/restrictedAccess
dc.title	Digital Service Platforms
dc.type	Edited Book
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	/University of Technology Sydney/Strength - HCTD - Human Centred Technology Design
pubs.organisational-group	/University of Technology Sydney/Faculty of Engineering and Information Technology/School of Professional Practice and Leadership
pubs.organisational-group	/University of Technology Sydney/Strength - CAMGIS - Centre for Advanced Modelling and Geospatial lnformation Systems
utslib.copyright.status	recently_added	*
pubs.consider-herdc	true
dc.date.updated	2021-11-24T04:26:55Z
pubs.place-of-publication	London, United Kingdom
pubs.publication-status	Published online
dc.location	London, United Kingdom

Abstract:

E-service is an increasingly popular business practice and a critical part of supporting the global information society. The Digital Service Platforms book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten chapters in three subject areas: e-service and social media, e-service concepts, and e-service quality and development. Chapters cover such topics as organization-community relationships, systematic e-service innovation, social media ecosystems, accessibility experience design, Industry 4.0, public e-employment services in different countries, and more.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/151809