Innovative ways to improve patient family knowledge of inpatient safety

Sheppard-Law, S; Ceely, C; Gardo, A

Innovative ways to improve patient family knowledge of inpatient safety

Sheppard-Law, S

Ceely, C Gardo, A

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Publication Type:: Conference Proceeding
Citation:: 2021
Issue Date:: 2021-01-01

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	DRAFT e-Poster BMJ Q&S in health care Australasia.pptx		319.09 kB	Unknown	View/Open

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Field	Value	Language
dc.contributor.author	Sheppard-Law, S https://orcid.org/0000-0002-9971-9343
dc.contributor.author	Ceely, C
dc.contributor.author	Gardo, A
dc.date	2021-09-07
dc.date.accessioned	2021-12-07T03:10:08Z
dc.date.available	2021-07-01
dc.date.available	2021-12-07T03:10:08Z
dc.date.issued	2021-01-01
dc.identifier.citation	2021
dc.identifier.uri	http://hdl.handle.net/10453/152171
dc.description.abstract	Empowering consumers and families in a hospital safety agenda, through education, has been shown to improve a culture of hospital safety. Engagement of paediatric consumers and their family in patient safety is a complex problem and requires a multifaceted approach. The development of educational resources that are family centred, culturally sensitive and targeted is a fundamental step towards improving paediatric patient safety and central to family centred care. Our previous patient safety quality improvement & research identified that some existing paediatric patient safety resources did not meet the educational needs of all paediatric patients and their family (Ritz-Shala et al, 2019). In particular, paediatric consumers preferred information technology and social media. A multi-disciplinary team of SCHN healthcare professionals formed a working party to develop an inpatient safety video. The short-animated video uses simplified imagery and narration to educate paediatric patients and their families about eight key inpatient safety issues such as the prevention of pressure injuries, medication related errors, inpatient falls, and how concerned parents can activate a rapid response and/or clinical review in the event that their child’s health is deteriorating. Several draft videos were critically reviewed for the acceptability of animated pictures, educational content, simplicity of narrated dialogue, cultural sensitivity and developmental appropriateness. Meetings were held in COVID safe environment. The patient safety video will be reviewed and endorsed by the SCHN Families and Consumer Council in December 2020. The final version of the patient safety video will be edited and published internally early-mid 2021 on the SCHN OneView system. One-view systems are available at each inpatient bed and allows access to entertainment and health information via an iPad. Children, parents and carers are able to access this information system at the bedside while in hospital. An evaluation plan has been developed and outcomes will be presented.
dc.language	en
dc.relation.ispartof	BMJ The international forum on Quality and Safety in Health Care,
dc.rights	info:eu-repo/semantics/closedAccess
dc.title	Innovative ways to improve patient family knowledge of inpatient safety
dc.type	Conference Proceeding
utslib.location.activity	Sydney
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
utslib.copyright.status	closed_access	*
pubs.consider-herdc	false
dc.date.updated	2021-12-07T03:10:07Z
pubs.finish-date	2021-09-09
pubs.publication-status	Accepted
pubs.start-date	2021-09-07

Abstract:

Empowering consumers and families in a hospital safety agenda, through education, has been shown to improve a culture of hospital safety. Engagement of paediatric consumers and their family in patient safety is a complex problem and requires a multifaceted approach. The development of educational resources that are family centred, culturally sensitive and targeted is a fundamental step towards improving paediatric patient safety and central to family centred care. Our previous patient safety quality improvement & research identified that some existing paediatric patient safety resources did not meet the educational needs of all paediatric patients and their family (Ritz-Shala et al, 2019). In particular, paediatric consumers preferred information technology and social media. A multi-disciplinary team of SCHN healthcare professionals formed a working party to develop an inpatient safety video. The short-animated video uses simplified imagery and narration to educate paediatric patients and their families about eight key inpatient safety issues such as the prevention of pressure injuries, medication related errors, inpatient falls, and how concerned parents can activate a rapid response and/or clinical review in the event that their child’s health is deteriorating. Several draft videos were critically reviewed for the acceptability of animated pictures, educational content, simplicity of narrated dialogue, cultural sensitivity and developmental appropriateness. Meetings were held in COVID safe environment. The patient safety video will be reviewed and endorsed by the SCHN Families and Consumer Council in December 2020. The final version of the patient safety video will be edited and published internally early-mid 2021 on the SCHN OneView system. One-view systems are available at each inpatient bed and allows access to entertainment and health information via an iPad. Children, parents and carers are able to access this information system at the bedside while in hospital. An evaluation plan has been developed and outcomes will be presented.

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http://hdl.handle.net/10453/152171