Peer-to-peer online voice as emergent collective action

Walker, M

Peer-to-peer online voice as emergent collective action

Walker, M

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Publisher:: SAGE PUBLICATIONS INC
Publication Type:: Journal Article
Citation:: Journal of Industrial Relations, 2021, 63, (5), pp. 777-797
Issue Date:: 2021-11-01

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Field	Value	Language
dc.contributor.author	Walker, M https://orcid.org/0000-0002-7389-9518
dc.date.accessioned	2021-12-22T00:18:28Z
dc.date.available	2021-12-22T00:18:28Z
dc.date.issued	2021-11-01
dc.identifier.citation	Journal of Industrial Relations, 2021, 63, (5), pp. 777-797
dc.identifier.issn	0022-1856
dc.identifier.issn	1472-9296
dc.identifier.uri	http://hdl.handle.net/10453/152456
dc.description.abstract	E-voice is now a common form of worker voice. Existing scholarship has focused on e-voice’s potential for grievance-airing and resistance; however, much work-oriented online discussion is not change oriented but more in the nature of information sharing and mutual aid. Even when not deliberately intended to be, mutual aid discussion can be an exercise of worker voice because it identifies and highlights pain points in the workplace, spreads awareness of these through online communities and constitutes an attempt to improve an objectionable state of affairs. As otherwise voiceless workers discover and act on these shared ideas en masse, they create an emergent form of collective action.
dc.language	English
dc.publisher	SAGE PUBLICATIONS INC
dc.relation.ispartof	Journal of Industrial Relations
dc.relation.isbasedon	10.1177/00221856211031940
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	1402 Applied Economics, 1503 Business and Management, 1801 Law
dc.subject.classification	Industrial Relations
dc.title	Peer-to-peer online voice as emergent collective action
dc.type	Journal Article
utslib.citation.volume	63
utslib.for	1402 Applied Economics
utslib.for	1503 Business and Management
utslib.for	1801 Law
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
utslib.copyright.status	closed_access	*
dc.date.updated	2021-12-22T00:17:47Z
pubs.issue	5
pubs.publication-status	Published
pubs.volume	63
utslib.citation.issue	5

Abstract:

E-voice is now a common form of worker voice. Existing scholarship has focused on e-voice’s potential for grievance-airing and resistance; however, much work-oriented online discussion is not change oriented but more in the nature of information sharing and mutual aid. Even when not deliberately intended to be, mutual aid discussion can be an exercise of worker voice because it identifies and highlights pain points in the workplace, spreads awareness of these through online communities and constitutes an attempt to improve an objectionable state of affairs. As otherwise voiceless workers discover and act on these shared ideas en masse, they create an emergent form of collective action.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/152456