Disclosure for real humans

PAGE, L

Disclosure for real humans

PAGE, L

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Publisher:: Cambridge University Press (CUP)
Publication Type:: Journal Article
Citation:: Behavioural Public Policy, 2019, 5, (2), pp. 225-237
Issue Date:: 2019-12-13

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Field	Value	Language
dc.contributor.author	PAGE, L
dc.date.accessioned	2022-03-31T12:11:11Z
dc.date.available	2022-03-31T12:11:11Z
dc.date.issued	2019-12-13
dc.identifier.citation	Behavioural Public Policy, 2019, 5, (2), pp. 225-237
dc.identifier.issn	2398-063X
dc.identifier.issn	2398-0648
dc.identifier.uri	http://hdl.handle.net/10453/155802
dc.description.abstract	<jats:title>Abstract</jats:title><jats:p>Modern consumers typically face complex goods and services. In the interest of customer protection, these companies are asked to disclose information about the products and consumers are typically required to indicate their understanding of the information provided. In truth, consumers seldom consult, even less understand the information provided. I present here the state of evidence about how commercial disclosure actually works (or rather does not work) with consumers characterized with human limitations in information processing. I discuss ways to improve disclosure regulation to improve customer protection.</jats:p>
dc.language	en
dc.publisher	Cambridge University Press (CUP)
dc.relation.ispartof	Behavioural Public Policy
dc.relation.isbasedon	10.1017/bpp.2019.23
dc.rights	info:eu-repo/semantics/closedAccess
dc.title	Disclosure for real humans
dc.type	Journal Article
utslib.citation.volume	5
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Economics Discipline
utslib.copyright.status	closed_access	*
dc.date.updated	2022-03-31T12:11:10Z
pubs.issue	2
pubs.publication-status	Published
pubs.volume	5
utslib.citation.issue	2

Abstract:

AbstractModern consumers typically face complex goods and services. In the interest of customer protection, these companies are asked to disclose information about the products and consumers are typically required to indicate their understanding of the information provided. In truth, consumers seldom consult, even less understand the information provided. I present here the state of evidence about how commercial disclosure actually works (or rather does not work) with consumers characterized with human limitations in information processing. I discuss ways to improve disclosure regulation to improve customer protection.

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http://hdl.handle.net/10453/155802