Occupational violence in general practice: A whole-of-practice problem. Results of a cross-sectional study

Magin, PJ; May, J; McElduff, P; Goode, SM; Adams, J; Cotter, GL

Occupational violence in general practice: A whole-of-practice problem. Results of a cross-sectional study

Magin, PJ May, J McElduff, P Goode, SM Adams, J

Cotter, GL

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Publication Type:: Journal Article
Citation:: Australian Health Review, 2011, 35 (1), pp. 75 - 80
Issue Date:: 2011-03-07

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Field	Value	Language
dc.contributor.author	Magin, PJ	en_US
dc.contributor.author	May, J	en_US
dc.contributor.author	McElduff, P	en_US
dc.contributor.author	Goode, SM	en_US
dc.contributor.author	Adams, J https://orcid.org/0000-0002-9901-5717	en_US
dc.contributor.author	Cotter, GL	en_US
dc.date.available	2010-05-18	en_US
dc.date.issued	2011-03-07	en_US
dc.identifier.citation	Australian Health Review, 2011, 35 (1), pp. 75 - 80	en_US
dc.identifier.issn	0156-5788	en_US
dc.identifier.uri	http://hdl.handle.net/10453/15602
dc.description.abstract	Objective. To examine the experiences of occupational violence in general practitioner (GP) and non-GP staff. Further objectives were to compare prevalence of violence in GP and non-GP staff and to examine levels of apprehension and perceptions of control over violence. Design. Cross-sectional questionnaire-based study. Setting. A network of research general practices, New South Wales, Australia. Participants. GPs and non-GP staff receptionist, practice-management, nursing and allied health staff. Main outcome measure(s). Experience of occupational violence during the previous 12 months. Other outcomes examined were workplace apprehension regarding violence, perception of occupational violence as a problem in general practice, and perception of control over violence in the workplace. Results. A total of125 questionnaire replies were received (response rate 55%), 59.3% of GPs and 74.6% of non-GPs had experienced work-related violence during the previous 12 months. The difference was not significant (OR 0.65, 95% CI 0.202.06). Subjects in rural practices were more likely than those in urban practices to have experienced violence (OR 3.79, 95% CI 1.1512.5). Personal experience of violence (OR 35.9, 95% CI 6.24207) and a perception that violence is increasing (OR 8.33, 95% CI 1.8936.6) were associated with apprehension regarding violence at work. What is known about the topic? The prevalence and impact upon GPs of occupational violence is well established, but occupational violence has been little-researched in non-GP staff. What does this paper add? This study demonstrates that occupational violence is a major issue for non-GP staff at least as much as it is for GPs. What are the implications for practitioners? Apprehension and fear among general practice staff are strongly associated with experiences of violence and must be addressed at a whole-of-practice level with measures to reduce violence and improve safety. © 2011 AHHA.	en_US
dc.relation.ispartof	Australian Health Review	en_US
dc.relation.isbasedon	10.1071/AH10874	en_US
dc.subject.classification	Health Policy & Services	en_US
dc.subject.mesh	Humans	en_US
dc.subject.mesh	Cross-Sectional Studies	en_US
dc.subject.mesh	Occupational Exposure	en_US
dc.subject.mesh	Violence	en_US
dc.subject.mesh	Adult	en_US
dc.subject.mesh	Middle Aged	en_US
dc.subject.mesh	Medical Staff	en_US
dc.subject.mesh	New South Wales	en_US
dc.subject.mesh	Female	en_US
dc.subject.mesh	Male	en_US
dc.subject.mesh	General Practice	en_US
dc.title	Occupational violence in general practice: A whole-of-practice problem. Results of a cross-sectional study	en_US
dc.type	Journal Article
utslib.citation.volume	1	en_US
utslib.citation.volume	35	en_US
utslib.for	1103 Clinical Sciences	en_US
dc.location.activity	ISI:000287706100014	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Health
pubs.organisational-group	/University of Technology Sydney/Strength - CHSP - Health Services and Practice
utslib.copyright.status	closed_access
pubs.issue	1	en_US
pubs.publication-status	Published	en_US
pubs.volume	35	en_US

Abstract:

Objective. To examine the experiences of occupational violence in general practitioner (GP) and non-GP staff. Further objectives were to compare prevalence of violence in GP and non-GP staff and to examine levels of apprehension and perceptions of control over violence. Design. Cross-sectional questionnaire-based study. Setting. A network of research general practices, New South Wales, Australia. Participants. GPs and non-GP staff receptionist, practice-management, nursing and allied health staff. Main outcome measure(s). Experience of occupational violence during the previous 12 months. Other outcomes examined were workplace apprehension regarding violence, perception of occupational violence as a problem in general practice, and perception of control over violence in the workplace. Results. A total of125 questionnaire replies were received (response rate 55%), 59.3% of GPs and 74.6% of non-GPs had experienced work-related violence during the previous 12 months. The difference was not significant (OR 0.65, 95% CI 0.202.06). Subjects in rural practices were more likely than those in urban practices to have experienced violence (OR 3.79, 95% CI 1.1512.5). Personal experience of violence (OR 35.9, 95% CI 6.24207) and a perception that violence is increasing (OR 8.33, 95% CI 1.8936.6) were associated with apprehension regarding violence at work. What is known about the topic? The prevalence and impact upon GPs of occupational violence is well established, but occupational violence has been little-researched in non-GP staff. What does this paper add? This study demonstrates that occupational violence is a major issue for non-GP staff at least as much as it is for GPs. What are the implications for practitioners? Apprehension and fear among general practice staff are strongly associated with experiences of violence and must be addressed at a whole-of-practice level with measures to reduce violence and improve safety. © 2011 AHHA.

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http://hdl.handle.net/10453/15602