“This is how I want us to think”: Introducing a design thinking activity into the practice of a sport organisation

Joachim, G; Schulenkorf, N; Schlenker, K; Frawley, S; Cohen, A

“This is how I want us to think”: Introducing a design thinking activity into the practice of a sport organisation

Joachim, G Schulenkorf, N

Schlenker, K

Frawley, S Cohen, A

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Publisher:: TAYLOR & FRANCIS LTD
Publication Type:: Journal Article
Citation:: Sport Management Review, 2022
Issue Date:: 2022-01-01

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Field	Value	Language
dc.contributor.author	Joachim, G
dc.contributor.author	Schulenkorf, N https://orcid.org/0000-0002-7235-5340
dc.contributor.author	Schlenker, K https://orcid.org/0000-0001-9917-8973
dc.contributor.author	Frawley, S
dc.contributor.author	Cohen, A https://orcid.org/0000-0003-2149-0654
dc.date.accessioned	2022-09-05T08:40:42Z
dc.date.available	2022-09-05T08:40:42Z
dc.date.issued	2022-01-01
dc.identifier.citation	Sport Management Review, 2022
dc.identifier.issn	1441-3523
dc.identifier.issn	1839-2083
dc.identifier.uri	http://hdl.handle.net/10453/161373
dc.description.abstract	As sport users continue to evolve, so must the approaches sport organisations take to optimally serve them. From the field of management, design thinking arises as a promising means of pursuing the human-centred generation of value for users. To establish the suitability of design thinking activities for use in sport management practice, we undertook a qualitative case study intervention within a commercial sport organisation. An activity derived from design practice, known as the Lightning Decision Jam (LDJ), met emergent criteria of suitability for adoption in practice. Further, the introduction of the activity linked to themes of design thinking in a manner consistent with previous explorations of design thinking in sport management research and practice. As such, this study builds on nascent but evolving work on design thinking in sport management and carries implications for both fields.
dc.language	English
dc.publisher	TAYLOR & FRANCIS LTD
dc.relation.ispartof	Sport Management Review
dc.relation.isbasedon	10.1080/14413523.2021.1948260
dc.rights	“This is an Accepted Manuscript of an article published by Taylor & Francis in Greg Joachim, Nico Schulenkorf, Katie Schlenker, Stephen Frawley & Adam Cohen (2022) “This is how I want us to think”: Introducing a design thinking activity into the practice of a sport organisation, Sport Management Review, 25:3, 428-453, available online: http://doi.org/10.1080/14413523.2021.1948260
dc.rights	info:eu-repo/semantics/embargoedAccess
dc.subject	1503 Business and Management, 1504 Commercial Services, 1505 Marketing
dc.subject.classification	Sport, Leisure & Tourism
dc.title	“This is how I want us to think”: Introducing a design thinking activity into the practice of a sport organisation
dc.type	Journal Article
utslib.for	1503 Business and Management
utslib.for	1504 Commercial Services
utslib.for	1505 Marketing
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
pubs.organisational-group	/University of Technology Sydney/e-Press
utslib.copyright.status	open_access	*
utslib.copyright.embargo	2024-07-06T00:00:00+1000Z
dc.date.updated	2022-09-05T08:40:38Z
pubs.publication-status	Published

Abstract:

As sport users continue to evolve, so must the approaches sport organisations take to optimally serve them. From the field of management, design thinking arises as a promising means of pursuing the human-centred generation of value for users. To establish the suitability of design thinking activities for use in sport management practice, we undertook a qualitative case study intervention within a commercial sport organisation. An activity derived from design practice, known as the Lightning Decision Jam (LDJ), met emergent criteria of suitability for adoption in practice. Further, the introduction of the activity linked to themes of design thinking in a manner consistent with previous explorations of design thinking in sport management research and practice. As such, this study builds on nascent but evolving work on design thinking in sport management and carries implications for both fields.

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http://hdl.handle.net/10453/161373