Current PROM and PREM use in health system performance measurement: Still a way to go

Publisher:
The Beryl Institute
Publication Type:
Journal Article
Citation:
Patient Experience Journal, 2022, 9, (1), pp. 12-18
Issue Date:
2022-01-01
Full metadata record
There is a growing impetus to “measure what matters” to enable health systems to optimise value-based, person-centred healthcare. This paper describes the critical importance of patient-reported outcome and experience measures (PROMs and PREMs) in this pursuit and provides an in-depth overview of how PROM and PREM programs differ between England, the United States, and Australia. A comprehensive timeline of PROM, PREM, legislation/policy, and value-based purchasing (pay-for-performance) program implementation accompanies this discussion. Importantly, this paper highlights disparities between these nations’ PROMs and PREMs programs, evidencing that we still have a way to go towards equal health system performance measurement globally.
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