Perceptions of administrative staff in organizational change and job strain in the Australian higher education sector

Yeung, ME; Teo, ST

Perceptions of administrative staff in organizational change and job strain in the Australian higher education sector

Yeung, ME Teo, ST

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Publisher:: ANZAM
Publication Type:: Conference Proceeding
Citation:: Proceedings of the 22nd ANZAM Conference, 2008, pp. 1 - 18
Issue Date:: 2008-01

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Field	Value	Language
dc.contributor.author	Yeung, ME	en_US
dc.contributor.author	Teo, ST	en_US
dc.contributor.editor	Wilson, M	en_US
dc.date	2008-12-02	en_US
dc.date.issued	2008-01	en_US
dc.identifier.citation	Proceedings of the 22nd ANZAM Conference, 2008, pp. 1 - 18	en_US
dc.identifier.isbn	1863081488	en_US
dc.identifier.uri	http://hdl.handle.net/10453/16652
dc.description.abstract	This paper reports the findings from a study which integrated the literature on organizational change, new public management (NPM), and job satisfaction. Data was collected from administrative staff regarding the impact of the increasing adoption of NPM practices in the higher education sector via a self-completed questionnaire. The results showed that the provision of detailed change-related information and early involvement of staff in the decision making process affected employees perceptions of job related outcomes. Universities could provide frequent personal and career development programs to increase staffs self-efficacy; develop formal peer support network and mentoring programs to increase work place support; and provide a greater sense of workplace democracy through encouragement of feedback and more localized decision making processes.	en_US
dc.publisher	ANZAM	en_US
dc.relation.ispartof	Proceedings of the 22nd ANZAM Conference	en_US
dc.relation.ispartof	Australian and New Zealand Academy of Management Conference	en_US
dc.title	Perceptions of administrative staff in organizational change and job strain in the Australian higher education sector	en_US
dc.type	Conference Proceeding
utslib.location	Auckland, New Zealand	en_US
utslib.location.activity	Auckland, New Zealand	en_US
utslib.for	1503 Business and Management	en_US
dc.location.activity	Auckland, New Zealand	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/School of Management
utslib.copyright.status	open_access
pubs.consider-herdc	true	en_US
pubs.place-of-publication	Auckland, New Zealand	en_US
pubs.start-date	2008-12-02	en_US

Abstract:

This paper reports the findings from a study which integrated the literature on organizational change, new public management (NPM), and job satisfaction. Data was collected from administrative staff regarding the impact of the increasing adoption of NPM practices in the higher education sector via a self-completed questionnaire. The results showed that the provision of detailed change-related information and early involvement of staff in the decision making process affected employees perceptions of job related outcomes. Universities could provide frequent personal and career development programs to increase staffs self-efficacy; develop formal peer support network and mentoring programs to increase work place support; and provide a greater sense of workplace democracy through encouragement of feedback and more localized decision making processes.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/16652