Elevated service offering in service value networks: Building dynamic capability

Agarwal, R; Selen, W

Elevated service offering in service value networks: Building dynamic capability

Agarwal, R

Selen, W

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Publisher:: POMS
Publication Type:: Conference Proceeding
Citation:: 18th Annual Conference of the Productions and Operations Management Society, 2007, pp. 1 - 35
Issue Date:: 2007-01

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Field	Value	Language
dc.contributor.author	Agarwal, R https://orcid.org/0000-0002-8493-7313	en_US
dc.contributor.author	Selen, W	en_US
dc.contributor.editor	Gupta, S	en_US
dc.contributor.editor	Coelho, J	en_US
dc.date	2006-05-04	en_US
dc.date.issued	2007-01	en_US
dc.identifier.citation	18th Annual Conference of the Productions and Operations Management Society, 2007, pp. 1 - 35	en_US
dc.identifier.uri	http://hdl.handle.net/10453/16654
dc.description.abstract	Service organisations create new service offerings that are the result of collaborative arrangements operating on a value network level. This leads to the notion of elevated service offering, implying new or enhanced service offerings which can only be eventuated as a result of partnering, and one that could not be delivered on individual organisational merits. Thus, organisations are faced with important challenges and opportunities which require strategic focus.	en_US
dc.publisher	POMS	en_US
dc.relation.ispartof	18th Annual Conference of the Productions and Operations Management Society	en_US
dc.relation.ispartof	Annual Conference on Production and Operations Management Society	en_US
dc.title	Elevated service offering in service value networks: Building dynamic capability	en_US
dc.type	Conference Proceeding
utslib.location	Dallas, USA(CD-ROM)http://www.poms.org/conferences/poms2007/cdprogram/topics/full_length_papers_file	en_US
utslib.location.activity	Dallas, USA	en_US
utslib.for	1503 Business and Management	en_US
dc.location.activity	Dallas, USA	en_US
dc.location.activity	ISI:000286103300010
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
utslib.copyright.status	closed_access
pubs.consider-herdc	false	en_US
pubs.place-of-publication	Dallas, USA(CD-ROM)http://www.poms.org/conferences/poms2007/cdprogram/topics/full_length_papers_file	en_US
pubs.start-date	2006-05-04	en_US

Abstract:

Service organisations create new service offerings that are the result of collaborative arrangements operating on a value network level. This leads to the notion of elevated service offering, implying new or enhanced service offerings which can only be eventuated as a result of partnering, and one that could not be delivered on individual organisational merits. Thus, organisations are faced with important challenges and opportunities which require strategic focus.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/16654