The effect mechanism of subordinates' feeling trusted on loyalty to supervisor

Publication Type:
Conference Proceeding
Citation:
2010 International Conference on Management and Service Science, MASS 2010, 2010
Issue Date:
2010-12-01
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This study explores the effect of subordinates feeling trusted in the trust-loyalty interaction between Chinese supervisor and subordinates. We propose that subordinates' satisfaction with supervisor is the mediator in the effect process of subordinates feeling trusted on loyalty to supervisor. The proposed model is developed and tested. The findings indicate that feeling trusted positively affects their satisfaction with supervisor, and ultimately results in improving loyalty to supervisor. The article concludes with a discussion of some theoretical implications for trust research. © 2010 IEEE.
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