General Practice As a Fortress Occupational Violence and General Practice Receptionists

Publisher:
Royal Australian College General Practitioners
Publication Type:
Journal Article
Citation:
Australian Family Physician, 2010, 39 (11), pp. 854 - 856
Issue Date:
2010-01
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Background Occupational violence is well documented among general practice receptionists, who are singularly vulnerable because they are placed in the general practice frontline. One response to this threat has been to physically isolate reception staff
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