Fake news on Facebook and their impact on supply chain disruption during COVID-19.

Hossain, MA; Chowdhury, MMH; Pappas, IO; Metri, B; Hughes, L; Dwivedi, YK

Fake news on Facebook and their impact on supply chain disruption during COVID-19.

Hossain, MA Chowdhury, MMH Pappas, IO Metri, B Hughes, L Dwivedi, YK

Permalink

Publisher:: Springer
Publication Type:: Journal Article
Citation:: Annals of Operations Research, 2023, 327, (2), pp. 683-711
Issue Date:: 2023-12-19

Open Access

Copyright Clearance Process

Recently Added
In Progress
Open Access

This item is open access.

Adobe PDF

Download Published versionAdobe PDF (716.53 kB)

View on publisher's site

View statistics

Full metadata record

Field	Value	Language
dc.contributor.author	Hossain, MA
dc.contributor.author	Chowdhury, MMH
dc.contributor.author	Pappas, IO
dc.contributor.author	Metri, B
dc.contributor.author	Hughes, L
dc.contributor.author	Dwivedi, YK
dc.date.accessioned	2024-03-04T21:49:17Z
dc.date.available	2022-12-01
dc.date.available	2024-03-04T21:49:17Z
dc.date.issued	2023-12-19
dc.identifier.citation	Annals of Operations Research, 2023, 327, (2), pp. 683-711
dc.identifier.issn	0254-5330
dc.identifier.issn	1572-9338
dc.identifier.uri	http://hdl.handle.net/10453/176089
dc.description.abstract	Social media (SM) fake news has become a serious concern especially during COVID-19. In this study, we develop a research model to investigate to what extent SM fake news contributes to supply chain disruption (SCD), and what are the different SM affordances that contribute to SM fake news. To test the derived hypotheses with survey data, we have applied partial least square based structural equation modelling (PLS-SEM) technique. Further, to identify how different configurations of SC resilience (SCR) capabilities reduce SCD, we have used fuzzy set qualitative comparative analysis (fsQCA). The results show that SM affordances lead to fake news, which increases consumer panic buying (CPB); CPB in turn increases SCD. In addition, SM fake news directly increases SCD. The moderation test suggests that, SCR capability, as a higher-order construct, decreases the effect of CPB on SCD; however, neither of the capabilities individually moderates. Complimentarily, the fsQCA results suggest that no single capability but their three specific configurations reduce SCD. This work offers a new theoretical perspective to study SCD through SM fake news. Our research advances the knowledge of SCR from a configurational lens by adopting an equifinal means towards mitigating disruption. This research will also assist the operations and SC managers to strategize and understand which combination of resilience capabilities is the most effective in tackling disruptions during a crisis e.g., COVID-19. In addition, by identifying the relative role of different SM affordances, this study provides pragmatic insights into SM affordance measures that combat fake news on SM.
dc.format	Print-Electronic
dc.language	eng
dc.publisher	Springer
dc.relation.ispartof	Annals of Operations Research
dc.relation.isbasedon	10.1007/s10479-022-05124-1
dc.rights	info:eu-repo/semantics/openAccess
dc.subject	01 Mathematical Sciences, 08 Information and Computing Sciences, 15 Commerce, Management, Tourism and Services
dc.subject.classification	Operations Research
dc.subject.classification	35 Commerce, management, tourism and services
dc.subject.classification	46 Information and computing sciences
dc.subject.classification	49 Mathematical sciences
dc.title	Fake news on Facebook and their impact on supply chain disruption during COVID-19.
dc.type	Journal Article
utslib.citation.volume	327
utslib.location.activity	United States
utslib.for	01 Mathematical Sciences
utslib.for	08 Information and Computing Sciences
utslib.for	15 Commerce, Management, Tourism and Services
pubs.organisational-group	University of Technology Sydney
pubs.organisational-group	University of Technology Sydney/Faculty of Business
pubs.organisational-group	University of Technology Sydney/Faculty of Business/Management Discipline
utslib.copyright.status	open_access	*
pubs.consider-herdc	false
dc.date.updated	2024-03-04T21:49:14Z
pubs.issue	2
pubs.publication-status	Published online
pubs.volume	327
utslib.citation.issue	2

Abstract:

Social media (SM) fake news has become a serious concern especially during COVID-19. In this study, we develop a research model to investigate to what extent SM fake news contributes to supply chain disruption (SCD), and what are the different SM affordances that contribute to SM fake news. To test the derived hypotheses with survey data, we have applied partial least square based structural equation modelling (PLS-SEM) technique. Further, to identify how different configurations of SC resilience (SCR) capabilities reduce SCD, we have used fuzzy set qualitative comparative analysis (fsQCA). The results show that SM affordances lead to fake news, which increases consumer panic buying (CPB); CPB in turn increases SCD. In addition, SM fake news directly increases SCD. The moderation test suggests that, SCR capability, as a higher-order construct, decreases the effect of CPB on SCD; however, neither of the capabilities individually moderates. Complimentarily, the fsQCA results suggest that no single capability but their three specific configurations reduce SCD. This work offers a new theoretical perspective to study SCD through SM fake news. Our research advances the knowledge of SCR from a configurational lens by adopting an equifinal means towards mitigating disruption. This research will also assist the operations and SC managers to strategize and understand which combination of resilience capabilities is the most effective in tackling disruptions during a crisis e.g., COVID-19. In addition, by identifying the relative role of different SM affordances, this study provides pragmatic insights into SM affordance measures that combat fake news on SM.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/176089