Barriers to TQM implementation in SMEs in Bangladesh: an interpretive structural modeling approach

Rahman, M; Haque, SA; Trianni, A

Barriers to TQM implementation in SMEs in Bangladesh: an interpretive structural modeling approach

Rahman, M Haque, SA Trianni, A

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Publisher:: EMERALD GROUP PUBLISHING LTD
Publication Type:: Journal Article
Citation:: TQM Journal, 2023, ahead-of-print, (ahead-of-print)
Issue Date:: 2023-01-01

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Field	Value	Language
dc.contributor.author	Rahman, M
dc.contributor.author	Haque, SA
dc.contributor.author	Trianni, A https://orcid.org/0000-0002-1699-7787
dc.date.accessioned	2024-03-19T06:08:22Z
dc.date.available	2024-03-19T06:08:22Z
dc.date.issued	2023-01-01
dc.identifier.citation	TQM Journal, 2023, ahead-of-print, (ahead-of-print)
dc.identifier.issn	1754-2731
dc.identifier.issn	1754-274X
dc.identifier.uri	http://hdl.handle.net/10453/176921
dc.description.abstract	Purpose: This study aims to recognize the significant barriers of small and medium-sized enterprises (SMEs) in Bangladesh, hindering the adoption of total quality management (TQM). Additionally, this research intends to explore the interrelations among these barriers to develop essential managerial insights for promoting TQM implementation in SMEs. Design/methodology/approach: The interpretive structural modeling (ISM) approach and Matrice d'impacts croisés multiplication appliquée á un classment (MICMAC) a cross-impact matrix multiplication applied to classification show the relationship among the barriers and classification of the barriers to TQM implementation respectively, and partial least squares structural equation modeling (PLS-SEM) is applied for ISM model validation. Findings: This study examined previous literature and conducted interviews with professionals to identify 17 barriers. The study then develops and investigates a model that outlines the relationships and priorities among these barriers and categorizes them based on their impact and interdependence. This analysis can assist SMEs in implementing TQM during their operations successfully. Practical implications: This research emphasizes the crucial obstacles that greatly affect other barriers and require immediate attention. Furthermore, this study provides valuable information for SMEs to effectively prioritize their resources and efforts to overcome these obstacles. Originality/value: This study delves into the primary obstacles impeding the integration of TQM in SMEs through a novel approach. Additionally, this study constructs a verified contextual framework that depicts the hierarchies and interconnections among these barriers.
dc.language	English
dc.publisher	EMERALD GROUP PUBLISHING LTD
dc.relation.ispartof	TQM Journal
dc.relation.isbasedon	10.1108/TQM-08-2023-0247
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	0299 Other Physical Sciences, 0399 Other Chemical Sciences, 1503 Business and Management
dc.subject.classification	Business & Management
dc.subject.classification	3507 Strategy, management and organisational behaviour
dc.title	Barriers to TQM implementation in SMEs in Bangladesh: an interpretive structural modeling approach
dc.type	Journal Article
utslib.citation.volume	ahead-of-print
utslib.for	0299 Other Physical Sciences
utslib.for	0399 Other Chemical Sciences
utslib.for	1503 Business and Management
pubs.organisational-group	University of Technology Sydney
pubs.organisational-group	University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	University of Technology Sydney/Faculty of Engineering and Information Technology/School of Mechanical and Mechatronic Engineering
pubs.organisational-group	University of Technology Sydney/Strength - CAM - Centre for Advanced Manufacturing
utslib.copyright.status	closed_access	*
dc.date.updated	2024-03-19T06:08:20Z
pubs.issue	ahead-of-print
pubs.publication-status	Published
pubs.volume	ahead-of-print
utslib.citation.issue	ahead-of-print

Abstract:

Purpose: This study aims to recognize the significant barriers of small and medium-sized enterprises (SMEs) in Bangladesh, hindering the adoption of total quality management (TQM). Additionally, this research intends to explore the interrelations among these barriers to develop essential managerial insights for promoting TQM implementation in SMEs. Design/methodology/approach: The interpretive structural modeling (ISM) approach and Matrice d'impacts croisés multiplication appliquée á un classment (MICMAC) a cross-impact matrix multiplication applied to classification show the relationship among the barriers and classification of the barriers to TQM implementation respectively, and partial least squares structural equation modeling (PLS-SEM) is applied for ISM model validation. Findings: This study examined previous literature and conducted interviews with professionals to identify 17 barriers. The study then develops and investigates a model that outlines the relationships and priorities among these barriers and categorizes them based on their impact and interdependence. This analysis can assist SMEs in implementing TQM during their operations successfully. Practical implications: This research emphasizes the crucial obstacles that greatly affect other barriers and require immediate attention. Furthermore, this study provides valuable information for SMEs to effectively prioritize their resources and efforts to overcome these obstacles. Originality/value: This study delves into the primary obstacles impeding the integration of TQM in SMEs through a novel approach. Additionally, this study constructs a verified contextual framework that depicts the hierarchies and interconnections among these barriers.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/176921