Defiance and Sympathy: Heterogeneity of Experiences Among Members of a Stigmatized Organization

Noh, SC; Yu, KH

Defiance and Sympathy: Heterogeneity of Experiences Among Members of a Stigmatized Organization

Noh, SC Yu, KH

Permalink

Publisher:: SAGE Publications
Publication Type:: Journal Article
Citation:: Business and Society, 2024
Issue Date:: 2024-01-01

In Progress

	Filename	Description	Size
	Defiance and Sympathy: Heterogeneity of Experiences Among Members of a Stigmatized Organization.pdf	Accepted version	375.67 kB	Adobe PDF	View/Open

Copyright Clearance Process

Recently Added
In Progress
Open Access

This item is being processed and is not currently available.

Full metadata record

Field	Value	Language
dc.contributor.author	Noh, SC
dc.contributor.author	Yu, KH
dc.date.accessioned	2024-03-24T00:06:24Z
dc.date.available	2024-03-24T00:06:24Z
dc.date.issued	2024-01-01
dc.identifier.citation	Business and Society, 2024
dc.identifier.issn	0007-6503
dc.identifier.issn	1552-4205
dc.identifier.uri	http://hdl.handle.net/10453/177032
dc.description.abstract	Organizational members are likely to harbor different allegiances, values, and identifications that can affect how they respond to their organization’s stigmatization. Drawing on the empirical case of a public broadcaster in South Korea initially stigmatized for its association with an authoritarian government, we focus on the responses of different intra-organizational groups to stigma and their interactions with each other and with external audiences. We find that faced with stigma, groups in the organization were divided about how to respond, with those defying the stigma and advocating a close relationship with the government competing with those who shared the values of stigmatizing audiences. Both groups sought control over journalism work, the organizational attribute for which the broadcaster was stigmatized, allying with external audiences that shared their respective visions. The dominance of the group that defied the stigma led to increased stigmatization of the organization by existing audiences and additionally prompted the participation of initially passive audiences in its denigration, eventually leading to organizational decline. We contribute to the literature on stigma by promoting an understanding of heterogeneity among members in stigmatized organizations and its implications for the consequences of stigma. We also contribute to theorizing stigmatization as a relational process by demonstrating how the heterogeneity of organizational members’ experience of stigma interacted with audience heterogeneity and highlighting the relative roles played by active and passive audiences in bringing about the decline of a stigmatized organization.
dc.language	English
dc.publisher	SAGE Publications
dc.relation.ispartof	Business and Society
dc.relation.isbasedon	10.1177/00076503231183692
dc.rights	info:eu-repo/semantics/restrictedAccess
dc.subject	1503 Business and Management
dc.subject.classification	Business & Management
dc.subject.classification	3507 Strategy, management and organisational behaviour
dc.title	Defiance and Sympathy: Heterogeneity of Experiences Among Members of a Stigmatized Organization
dc.type	Journal Article
utslib.for	1503 Business and Management
pubs.organisational-group	University of Technology Sydney
pubs.organisational-group	University of Technology Sydney/Faculty of Business
pubs.organisational-group	University of Technology Sydney/Faculty of Business/Management Discipline
utslib.copyright.status	in_progress	*
pubs.consider-herdc	false
dc.date.updated	2024-03-24T00:06:23Z
pubs.publication-status	Published

Abstract:

Organizational members are likely to harbor different allegiances, values, and identifications that can affect how they respond to their organization’s stigmatization. Drawing on the empirical case of a public broadcaster in South Korea initially stigmatized for its association with an authoritarian government, we focus on the responses of different intra-organizational groups to stigma and their interactions with each other and with external audiences. We find that faced with stigma, groups in the organization were divided about how to respond, with those defying the stigma and advocating a close relationship with the government competing with those who shared the values of stigmatizing audiences. Both groups sought control over journalism work, the organizational attribute for which the broadcaster was stigmatized, allying with external audiences that shared their respective visions. The dominance of the group that defied the stigma led to increased stigmatization of the organization by existing audiences and additionally prompted the participation of initially passive audiences in its denigration, eventually leading to organizational decline. We contribute to the literature on stigma by promoting an understanding of heterogeneity among members in stigmatized organizations and its implications for the consequences of stigma. We also contribute to theorizing stigmatization as a relational process by demonstrating how the heterogeneity of organizational members’ experience of stigma interacted with audience heterogeneity and highlighting the relative roles played by active and passive audiences in bringing about the decline of a stigmatized organization.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/177032