Empowering Managers to Adopt Multimethodological Intervention Strategies to Address Complex Problematic Situations

Scales, J; Ang, K; Sankaran, S

Empowering Managers to Adopt Multimethodological Intervention Strategies to Address Complex Problematic Situations

Scales, J

Ang, K Sankaran, S

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Publisher:: Wiley
Publication Type:: Journal Article
Citation:: Systems Research and Behavioral Science, 2024
Issue Date:: 2024-01-01

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Field	Value	Language
dc.contributor.author	Scales, J https://orcid.org/0000-0001-7201-6923
dc.contributor.author	Ang, K
dc.contributor.author	Sankaran, S https://orcid.org/0000-0001-5485-6216
dc.date.accessioned	2025-01-07T01:59:10Z
dc.date.available	2025-01-07T01:59:10Z
dc.date.issued	2024-01-01
dc.identifier.citation	Systems Research and Behavioral Science, 2024
dc.identifier.issn	1092-7026
dc.identifier.issn	1099-1743
dc.identifier.uri	http://hdl.handle.net/10453/183062
dc.description.abstract	Michael Jackson's early work on the development of the Systems of System Methodologies recognised that problem situations can be complex, across both decision-makers and systems. Jackson later advocated for methodological complementarity in his works on critical systems thinking, suggesting that ‘hard’, ‘soft’ and ‘emancipatory’ approaches may all have a role to play depending on the complexities of a problem situation. We used Jackson's ideas to develop a post-graduate systems thinking subject for managers at an Australian university. The constraints of delivering this learning experience within a 4-day workshop to an increasingly heterogenous student cohort created forces of natural selection that drove an evolution in the format and content of the subject. In this paper, we will explain how the subject is currently being offered. We also illustrate how we used one instance of the subject to investigate a complex problem facing the Australian construction sector.
dc.language	en
dc.publisher	Wiley
dc.relation.ispartof	Systems Research and Behavioral Science
dc.relation.isbasedon	10.1002/sres.3110
dc.rights	info:eu-repo/semantics/embargoedAccess
dc.subject.classification	Business & Management
dc.title	Empowering Managers to Adopt Multimethodological Intervention Strategies to Address Complex Problematic Situations
dc.type	Journal Article
pubs.organisational-group	University of Technology Sydney
pubs.organisational-group	University of Technology Sydney/Faculty of Design, Architecture and Building
pubs.organisational-group	University of Technology Sydney/Faculty of Design, Architecture and Building/School of Built Environment
pubs.organisational-group	University of Technology Sydney/Faculty of Engineering and Information Technology
pubs.organisational-group	University of Technology Sydney/Faculty of Engineering and Information Technology/School of Mechanical and Mechatronic Engineering
utslib.copyright.status	embargoed	*
utslib.copyright.embargo	2026-11-26T00:00:00+1000Z
dc.date.updated	2025-01-07T01:59:09Z
pubs.publication-status	Published

Abstract:

Michael Jackson's early work on the development of the Systems of System Methodologies recognised that problem situations can be complex, across both decision-makers and systems. Jackson later advocated for methodological complementarity in his works on critical systems thinking, suggesting that ‘hard’, ‘soft’ and ‘emancipatory’ approaches may all have a role to play depending on the complexities of a problem situation. We used Jackson's ideas to develop a post-graduate systems thinking subject for managers at an Australian university. The constraints of delivering this learning experience within a 4-day workshop to an increasingly heterogenous student cohort created forces of natural selection that drove an evolution in the format and content of the subject. In this paper, we will explain how the subject is currently being offered. We also illustrate how we used one instance of the subject to investigate a complex problem facing the Australian construction sector.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/183062