A STRATEGIC HUMAN RESOURCE MANAGEMENT APPROACH TO FACILITATING VOLUNTEER LEGACIES FROM MEGA-SPORT EVENTS: THE MODERATING IMPACT OF GENDER AND EXPERIENCE IN THE CASE OF RIO 2016

Dickson, TJ; Darcy, S; Saleh, MA; Fontes, F

A STRATEGIC HUMAN RESOURCE MANAGEMENT APPROACH TO FACILITATING VOLUNTEER LEGACIES FROM MEGA-SPORT EVENTS: THE MODERATING IMPACT OF GENDER AND EXPERIENCE IN THE CASE OF RIO 2016

Dickson, TJ Darcy, S

Saleh, MA Fontes, F

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Publisher:: Cognizant Communication Corporation
Publication Type:: Journal Article
Citation:: Event Management, 2024, 28, (3), pp. 379-400
Issue Date:: 2024-01-01

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Field	Value	Language
dc.contributor.author	Dickson, TJ
dc.contributor.author	Darcy, S https://orcid.org/0000-0002-5394-2566
dc.contributor.author	Saleh, MA
dc.contributor.author	Fontes, F
dc.date.accessioned	2025-03-26T06:05:41Z
dc.date.available	2025-03-26T06:05:41Z
dc.date.issued	2024-01-01
dc.identifier.citation	Event Management, 2024, 28, (3), pp. 379-400
dc.identifier.issn	1525-9951
dc.identifier.issn	1525-9951
dc.identifier.uri	http://hdl.handle.net/10453/186224
dc.description.abstract	Volunteers are crucial for successful event delivery, from community to mega-events. Mega-sport events (MSE) are sold on their generative potential for social legacies for host communities like volunteering to support future community and tourism activity. With the lens of the temporal extension of the socioecological framework (TESEF), we propose that strategic human resource management (SHRM) across the volunteer journey will facilitate post-MSE legacy. A previously used online questionnaire and then structural equation modeling (SEM) are used to test 10 hypotheses with 4, 824 Rio 2016 Olympic and Paralympic Games volunteers. Analysis revealed four predictors (SHRM: recruitment, job allocation, and supervision; and Motivational: variety) have significant positive effects on overall satisfaction. However, volunteer training and overall satisfaction had a highly negative influence on legacy potential. SEM revealed the moderating effect of volunteers’ gender and prior experience. Gender moderated five relationship paths and experience moderated six relational paths. MSE management implications are explored.
dc.language	English
dc.publisher	Cognizant Communication Corporation
dc.relation.ispartof	Event Management
dc.relation.isbasedon	10.3727/152599524X17046754077316
dc.rights	info:eu-repo/semantics/restrictedAccess
dc.subject	1503 Business and Management, 1504 Commercial Services, 1506 Tourism
dc.subject.classification	Sport, Leisure & Tourism
dc.subject.classification	3504 Commercial services
dc.subject.classification	3507 Strategy, management and organisational behaviour
dc.subject.classification	3508 Tourism
dc.title	A STRATEGIC HUMAN RESOURCE MANAGEMENT APPROACH TO FACILITATING VOLUNTEER LEGACIES FROM MEGA-SPORT EVENTS: THE MODERATING IMPACT OF GENDER AND EXPERIENCE IN THE CASE OF RIO 2016
dc.type	Journal Article
utslib.citation.volume	28
utslib.for	1503 Business and Management
utslib.for	1504 Commercial Services
utslib.for	1506 Tourism
pubs.organisational-group	University of Technology Sydney
pubs.organisational-group	University of Technology Sydney/Business School
pubs.organisational-group	University of Technology Sydney/Business School/Management Discipline
pubs.organisational-group	University of Technology Sydney/UTS Groups
pubs.organisational-group	University of Technology Sydney/UTS Groups/Centre for Health Technologies (CHT)
pubs.organisational-group	University of Technology Sydney/UTS Groups/Change for Good @ UTS (CG)
pubs.organisational-group	University of Technology Sydney/UTS Groups/Centre for Health Technologies (CHT)/Centre for Health Technologies (CHT) Associate Members
pubs.organisational-group	University of Technology Sydney/UTS Groups/The Trustworthy Digital Society
pubs.organisational-group	University of Technology Sydney/UTS Groups/Disability Research Network
pubs.organisational-group	University of Technology Sydney/UTS Groups/Centre for Sports, Business and Society (CSBS)
utslib.copyright.status	recently_added	*
pubs.consider-herdc	false
dc.date.updated	2025-03-26T06:05:35Z
pubs.issue	3
pubs.publication-status	Published
pubs.volume	28
utslib.citation.issue	3

Abstract:

Volunteers are crucial for successful event delivery, from community to mega-events. Mega-sport events (MSE) are sold on their generative potential for social legacies for host communities like volunteering to support future community and tourism activity. With the lens of the temporal extension of the socioecological framework (TESEF), we propose that strategic human resource management (SHRM) across the volunteer journey will facilitate post-MSE legacy. A previously used online questionnaire and then structural equation modeling (SEM) are used to test 10 hypotheses with 4, 824 Rio 2016 Olympic and Paralympic Games volunteers. Analysis revealed four predictors (SHRM: recruitment, job allocation, and supervision; and Motivational: variety) have significant positive effects on overall satisfaction. However, volunteer training and overall satisfaction had a highly negative influence on legacy potential. SEM revealed the moderating effect of volunteers’ gender and prior experience. Gender moderated five relationship paths and experience moderated six relational paths. MSE management implications are explored.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/186224