Disintermediation of traditional chemical intermediary roles in the Electronic Business-to-Business (e-B2B) exchange world

Tay, KB; Chelliah, J

Disintermediation of traditional chemical intermediary roles in the Electronic Business-to-Business (e-B2B) exchange world

Tay, KB Chelliah, J

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Publication Type:: Journal Article
Citation:: Journal of Strategic Information Systems, 2011, 20 (3), pp. 217 - 231
Issue Date:: 2011-09-01

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Field	Value	Language
dc.contributor.author	Tay, KB	en_US
dc.contributor.author	Chelliah, J https://orcid.org/0000-0003-2351-3784	en_US
dc.date.issued	2011-09-01	en_US
dc.identifier.citation	Journal of Strategic Information Systems, 2011, 20 (3), pp. 217 - 231	en_US
dc.identifier.issn	0963-8687	en_US
dc.identifier.uri	http://hdl.handle.net/10453/18863
dc.description.abstract	The traditional chemical distribution industry is a multi-billion dollar business and with the introduction of Electronic Business-to-Business (e-B2B) exchanges to the global chemical industry there is some concern about the future roles of traditional intermediaries (TI). The objectives of this research paper are to investigate the possibility of disintermediation of roles of TI by e-B2B exchanges and to identify the value adding role of TI as perceived by chemical distributors and buyers. If these value adding roles may be the key to future survival for TI in the marketplace. International data collected from e-B2B exchanges, chemical distributors and buyers are used. Content analysis of e-B2B exchanges was conducted while survey questionnaires were used for distributors and buyers using a cross-sectional approach. The research shows that whilst the e-B2B exchanges have a role to play in the chemical supply chain management there were still sub-functions which the buyers viewed that the TI could offer to them. So the supplier-buyer relationships could be maintained between the buyers and the TI, at least for the time being, until newer business models of e-B2B exchanges begins to compete with the TI's to offer these sub-functions. The research holds valuable implications for TI in the chemical industry regarding the need for differentiation with a view building new competences to survive the encroachment of their traditional business base by e-B2B exchanges. The impact of e-B2B exchanges on TI in the chemical industry has not previously been studied in-depth. This paper provides new knowledge and makes a contribution by providing evidence of evolution in the chemical distribution channels. © 2010 Elsevier B.V. All rights reserved.	en_US
dc.relation.ispartof	Journal of Strategic Information Systems	en_US
dc.relation.isbasedon	10.1016/j.jsis.2010.11.003	en_US
dc.subject.classification	Strategic, Defence & Security Studies	en_US
dc.title	Disintermediation of traditional chemical intermediary roles in the Electronic Business-to-Business (e-B2B) exchange world	en_US
dc.type	Journal Article
utslib.citation.volume	3	en_US
utslib.citation.volume	20	en_US
utslib.for	150309 Logistics and Supply Chain Management	en_US
utslib.for	0801 Artificial Intelligence and Image Processing	en_US
utslib.for	0806 Information Systems	en_US
utslib.for	1503 Business and Management	en_US
dc.location.activity	Background Briefing
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
utslib.copyright.status	open_access
pubs.issue	3	en_US
pubs.publication-status	Published	en_US
pubs.volume	20	en_US

Abstract:

The traditional chemical distribution industry is a multi-billion dollar business and with the introduction of Electronic Business-to-Business (e-B2B) exchanges to the global chemical industry there is some concern about the future roles of traditional intermediaries (TI). The objectives of this research paper are to investigate the possibility of disintermediation of roles of TI by e-B2B exchanges and to identify the value adding role of TI as perceived by chemical distributors and buyers. If these value adding roles may be the key to future survival for TI in the marketplace. International data collected from e-B2B exchanges, chemical distributors and buyers are used. Content analysis of e-B2B exchanges was conducted while survey questionnaires were used for distributors and buyers using a cross-sectional approach. The research shows that whilst the e-B2B exchanges have a role to play in the chemical supply chain management there were still sub-functions which the buyers viewed that the TI could offer to them. So the supplier-buyer relationships could be maintained between the buyers and the TI, at least for the time being, until newer business models of e-B2B exchanges begins to compete with the TI's to offer these sub-functions. The research holds valuable implications for TI in the chemical industry regarding the need for differentiation with a view building new competences to survive the encroachment of their traditional business base by e-B2B exchanges. The impact of e-B2B exchanges on TI in the chemical industry has not previously been studied in-depth. This paper provides new knowledge and makes a contribution by providing evidence of evolution in the chemical distribution channels. © 2010 Elsevier B.V. All rights reserved.

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http://hdl.handle.net/10453/18863