The Psychodynamics of the Client-Consultant Relationship.

International Journal of Business and Information
Publication Type:
Journal Article
International Journal of Business and Information, 2010, 5 (2), pp. 135 - 150
Issue Date:
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This paper reveals the lack of discovery of the unwritten or unspoken expectations of clients in a client-consultant relationship. Successful management of these expectations on the part of the consultant could lead to fruitful outcomes for both clients and consultants. In addition, consultants who are adept at managing these expectations could gain a competitive advantage in a highly competitive profession. This paper reviews both academic and practitioner literature in relation to factors that are seen as significantly affecting consulting assignment outcomes for both client and consultant. It also highlights the dearth of research on investigation of the interplay, connectedness, and relationship among the various factors identified in isolation in the existing literature. In addressing this gap, the author proposes a conceptual framework with a broad research agenda with research questions to establish the linkages among the significant success factors identified in the literature. This paper makes a valuable contribution toward future research in this respect by providing a clear conceptual framework and robust research agenda.
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