Utilisation of the internet and support communities on Facebook for gestational diabetes mellitus self-management and empowerment: a cross-sectional online survey study

Publisher:
ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
Publication Type:
Journal Article
Citation:
Information Communication and Society, 2025
Issue Date:
2025-01-01
Full metadata record
The internet and social media are important resources for those diagnosed with gestational diabetes mellitus (GDM), the most common medical complication of pregnancy worldwide. However, to date, there has been limited research focused on GDM support communities on Facebook. This study aimed to identify characteristics of members of GDM support communities on Facebook, explore the uptake and value of the internet by the members of online support communities for GDM, and analyse how participation in these communities contributes to empowering experiences of healthcare. A cross-sectional online survey was completed by 340 women recruited from two peer-led closed Facebook groups focused on GDM in Australia. Most respondents searched for information about GDM online, found it important to access online health resources, and reported the usefulness of these resources with GDM decision-making. Around half indicated they had discussed information found online with a healthcare provider. Analysis via multiple linear regression demonstrated educational level, sense of shared experience and valuing information exchanged within GDM online support significantly predicted experiencing empowering outcomes from participating in a GDM online support community. These results indicate the value of such spaces for women with GDM and suggests an opportunity for healthcare providers to invest in formal outreach into GDM online support communities on Facebook. Further investigation exploring the benefits of self-organised and peer-led support would elucidate how participation improves adherence to treatment adherence, patient-provider relationships, and contributes to better outcomes for GDM.
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