The impact of business intelligence tools on performance: A user satisfaction paradox?

Wieder, B; Ossimitz, M; Chamoni, P

The impact of business intelligence tools on performance: A user satisfaction paradox?

Wieder, B

Ossimitz, M

Chamoni, P

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Publisher:: Technological Education Institute of Kavala
Publication Type:: Journal Article
Citation:: International Journal of Economic Sciences and Applied Research, 2012, 5 (3), pp. 7 - 32
Issue Date:: 2012-01

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Field	Value	Language
dc.contributor.author	Wieder, B https://orcid.org/0000-0002-7093-6213	en_US
dc.contributor.author	Ossimitz, M https://orcid.org/0000-0001-5417-5752	en_US
dc.contributor.author	Chamoni, P	en_US
dc.date.issued	2012-01	en_US
dc.identifier.citation	International Journal of Economic Sciences and Applied Research, 2012, 5 (3), pp. 7 - 32	en_US
dc.identifier.issn	1791-5120	en_US
dc.identifier.uri	http://hdl.handle.net/10453/23304
dc.description.abstract	While Business Intelligence (BI) initiatives have been a top-priority of CIOs around the world for several years, accounting for billions of USD of IT investments per annum (IDC), academic research on the actual bene?ts derived from BI tools and the drivers of these bene?ts remain sparse. This paper reports the ?ndings of an exploratory, cross-sectional ?eld study investigating the factors that de?ne and drive bene?ts associated with the deployment of dedicated BI tools. BI is broadly de?ned as an analytical process which transforms fragmented data of enterprises and markets into action-oriented information or knowledge about objectives, opportunities and positions of an organization; BI tools are software products primarily designed and deployed to support this analytical process (e.g. data warehouse software, data mining software, digital dashboards applications).	en_US
dc.publisher	Technological Education Institute of Kavala	en_US
dc.relation.ispartof	International Journal of Economic Sciences and Applied Research	en_US
dc.title	The impact of business intelligence tools on performance: A user satisfaction paradox?	en_US
dc.type	Journal Article
utslib.citation.volume	3	en_US
utslib.citation.volume	5	en_US
utslib.for	150301 Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)	en_US
utslib.for	150105 Management Accounting	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Accounting Discipline
utslib.copyright.status	closed_access
pubs.consider-herdc	true	en_US
pubs.issue	3	en_US
pubs.volume	5	en_US

Abstract:

While Business Intelligence (BI) initiatives have been a top-priority of CIOs around the world for several years, accounting for billions of USD of IT investments per annum (IDC), academic research on the actual bene?ts derived from BI tools and the drivers of these bene?ts remain sparse. This paper reports the ?ndings of an exploratory, cross-sectional ?eld study investigating the factors that de?ne and drive bene?ts associated with the deployment of dedicated BI tools. BI is broadly de?ned as an analytical process which transforms fragmented data of enterprises and markets into action-oriented information or knowledge about objectives, opportunities and positions of an organization; BI tools are software products primarily designed and deployed to support this analytical process (e.g. data warehouse software, data mining software, digital dashboards applications).

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http://hdl.handle.net/10453/23304